Violation Details: 00089807-AP-067461

Date
5/27/2020
Report number
00089807-AP-067461
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to answer call light in a timely manner
Result
Substantiated
Findings
Alleged Victim (AV) needs staff assistance with some activities of daily living. AV reported not getting his/her needs met timely. A review of AV's call pendant log from May 27, 2020 through June 26, 2020, AV's call pendant response times exceeded 20 minutes 40 times and call pendant response exceeded 40 minutes 8 times. The facility failed to timely answer a call light causing AV unreasonable discomfort, which is a violation of resident rights, is neglect of care and constitutes abuse.