- Date
- 6/27/2023
- Report number
- 00270689-AP-225571
- Type
- Abuse: Neglect
- Level
- 3 - Moderate harm or potential for serious harm
- Allegation
- Failed to provide service
- Result
- Substantiated
- Findings
- The Alleged Victim (AV) has a history of frequent/continual urinary tract infections. The facility failed to provide appropriate services according to resident needs. According to an investigation, the Alleged Victim’s (AV) call lights were not being answered in a timely manner when AV needed assistance with toileting. According to the activity log, between May 29, 2023, and June 27, 2023, there were approximately forty-three calls that took a response time of fifteen minutes or more, with the longest taking approximately an hour and thirteen minutes due to lack of staff, which resulted in repeated unreasonable discomfort and a loss of dignity. These failures are a violation of resident rights, is neglect of care which constitutes abuse.
- Sanction
- ALFCP23-00683 $500.00 fine assessed