Violation Details: 00288873-AP-242948

Date
10/2/2023
Report number
00288873-AP-242948
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to answer call light in a timely manner
Result
Substantiated
Findings
According to an investigation, on or about, October 2, 2023, Alleged Perpetrator 2 (AP2) failed to follow the service plan and proper procedure for responding to AV's call light timely on multiple occasions, which resulted in AV experiencing unreasonable physical and emotional discomfort. AP2's actions are considered neglect and constitutes abuse. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.