Violation Details: 00313054-AP-265507

Date
12/12/2023
Report number
00313054-AP-265507
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from financial exploitation
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility for his/her care. According to documentation, AV is not able to manage their finances. In February 2024, AV's rent payment to the facility came back as insufficient funds. In December 2023 a voided check was left with the facility to set up automatic withdrawals for AV's rent. The day after the voided check was left at the facility an unauthorized withdrawal of $250 was made from AV's bank account and there were 10 subsequent withdrawals made in December 2023. The facility does not have any staff with the same name or staff that have family with the last name of the individual that fraudulently took money from AV's account. AV did not give someone their account information. The business office has a locked area where checks or important documents can be safely stored when received. No-one other than the business officer manager has access to where voided checks are stored. The facility has not had a prior incident of this nature. The bank investigated the fraudulent activity, and AV was refunded all the money that was fraudulently taken from AV's account. An unknown perpetrator was responsible for financial exploitation, which constitutes abuse. The facility’s failure is a violation of resident rights, is considered neglect of care and constitutes abuse.