Violation Details: 00313161-AP-265551

Records Request Print
Date
1/8/2024
Report number
00313161-AP-265551
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to answer call light in a timely manner
Result
Substantiated
Rule(s) Violated
External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(g) and (s)
External site: 411-054-0028(2)
External site: 411-054-0030(1)(e)(G)
Findings
On or about February 4, 2024, the Alleged Victim (AV) pressed his/her call light for assistance while using the bathroom. AV waited for over an hour and no staff arrived to assist AV with his/her needs. AV was so distraught that he/she called his/her adult child to find assistance. AV's adult child could not get a hold of any staff either, and ended up calling emergency services to get assistance for AV. The facility's failure to ensure that call lights were answered in a timely manner caused unreasonable discomfort for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
ALFCP24-01102 $500.00 fine assessed