- Date
- 8/31/2015
- Report number
- OR0000998000
- Type
- Licensing Violation
- Level
- 1 - No harm or potential for minor harm
- Allegation
- Failed to provide proper food/nutrition
- Result
- Substantiated
- Findings
- RV states that after change in administration, the food is cold & there is no protein in meals4110540030(1)(a)(A) & (B)On September 1, 2015, Compliance Specialist (CS) interviwed Resident 1 who indicated his/her food is usually cold whenever he/she sit down to eat in facility dining room. Resident 1 also indicated he/she is not getting enough protein from facility meals. CS asked Resident 1 to describe what food he/she is not getting (lack of protein) and Resident 1 responded: "bacon." Resident 1 is under the impression this is the only source of protein he/she can receive during breakfast. On September 1, 2015, CS interviewed Staff 2 and informed him/her of food complaints. Staff 2 indicated the first he/she heard of this issue was the day before. CS informed Staff 2 that Resident 1's Capillary Blood Glucose (CBGs) are taken before every meal.. Staff 2 indicated he/she will coordinate with medical staff to serve Resident 1's food after CBGs are taken. Staff 2 also indicated that the facility normally offers sausage as a bacon substitute but Resident 1 does not like sausage. Staff 2 agreed to now substitute an egg for protein whenever the menu's protein item is not liked by Resident 1Staff 2 lastly informed CS the residents have formed a Food Council and copies of those minutes are disseminated to the cook and administration so they are aware of food grievances. However, Staff 2 indicates, the food is improving however, it is impossible to satisfy everyone. On September 1, 2015, CS interviewed Staff 1 who indicated most residents eat what is on the menu. Staff 1 admitted that breakfast menu became static but indicated going forward, menu items shall change and rotate. Staff 1 further indicated he/she just learned of Resident 1's food complaint and will ensure better coordination with staff to serve Resident 1's food after his/her CBGs have been taken.On September 1, 2015, CS interviewed Resident 2 who indicated Staff 2 is new and sometimes serves tasty and nutritious meals. However, sometimes food is overcooked though. Resident 2 further indicated some dishes are full of starch & light on protein.On September 1, 2015, CS observed lunch being served at the facility. The lunch menu today was well rounded, served warm/hot and did provide protein.