Violation Details: OR0002858703

Date
2/18/2021
Report number
OR0002858703
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to assure resident rights
Result
Substantiated
Rule(s) Violated
411-054-0025(7)(c)
Findings
The facility failed to have effective methods to respond to and resolving resident complaints in accordance with OAR 411-054-0025(7)(c) per complaint that facility administrator will not talk to resident's family.