Violation Details: OR0004224701

Date
4/12/2023
Report number
OR0004224701
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to assure resident rights
Result
Substantiated
Rule(s) Violated
411-054-0025(7)(c)
Findings
The facility failed to develop and implement effective methods of responding to and resolving resident complaints in accordance with OAR 411-054-0025(7)(c) per complaint that the resident's family has brought up concerns about the resident's room several times and nothing has been done about it.