Violation Details: OR0004224701

Date
4/12/2023
Report number
OR0004224701
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to assure resident rights
Result
Substantiated
Findings
The facility failed to develop and implement effective methods of responding to and resolving resident complaints in accordance with OAR 411-054-0025(7)(c) per complaint that the resident's family has brought up concerns about the resident's room several times and nothing has been done about it.