- Date
- 11/9/2023
- Report number
- OR0004664701
- Type
- Licensing Violation
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to provide appropriate housekeeping services
- Result
- Substantiated
- Findings
- Under the prior ownership. Based on observation, interview, and record review, it was confirmed the facility failed to ensure that all interior materials and surfaces were kept clean, and all equipment were kept in good repair. Findings include, but are not limited to:
Compliance specialist observed the following on 05/17/24:
• Dining room lights were working and not flickering on and off,
• Red and black stains on the carpet next to the bed in Resident 1's room,
• Dark colored stains on the carpet at the door and by the window and air conditioner in Resident 2's room.
Reviewed invoice dated 01/26/24 indicating an electrician was out to repair lights on 01/11/24.
In an interview with Resident 1 and Witness 1, they stated the floors had not been shampooed since Resident 1 moved there in October 2023.
In an interview with Resident 2, s/he stated the carpets were last cleaned in August 2023. S/He stated they requested the carpets be cleaned two weeks ago when maintenance was walking by.
The findings were reviewed with and acknowledged by Staff 6 (ED) on 05/21/24 via email.
It was confirmed the facility failed to ensure that all interior materials and surfaces were kept clean, and all equipment were kept in good repair.