- Date
- 7/1/2024
- Report number
- OR0005198600
- Type
- Licensing Violation
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to answer call light in a timely manner
- Result
- Substantiated
- Findings
- The facility failed to provide qualified awake direct care staff sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident in accordance with OAR 411-054-0070(1) per complaint that call lights can take 40 minutes.