Violation Details: 00107936-AP-082818

Date
10/12/2020
Report number
00107936-AP-082818
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to answer call light in a timely manner
Result
Substantiated
Findings
On or about October 12, 2020, the Alleged Victim (AV) had an incontinence accident in his/her bed. AV could not reach his/her call light, as it was moved out of his/her reach earlier in the day. AV called on the phone to the facility multiple times and could not reach anyone, AV also yelled for more than an hour for help and no one responded. AV was placed in unreasonable discomfort by the facility because no one answered the calls for help. The facility failed to timely respond to resident needs, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP21-02453 $250.00 fine assessed