Print Violation: 00107936-AP-082818

Provider Information

Rivera Mansions RCF

2220 SE 174TH AVENUE
Portland, OR 97233

Date: 10/12/2020
Report number: 00107936-AP-082818
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to answer call light in a timely manner
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
External site: 411-054-0030(1)(e)(G)
Findings: On or about October 12, 2020, the Alleged Victim (AV) had an incontinence accident in his/her bed. AV could not reach his/her call light, as it was moved out of his/her reach earlier in the day. AV called on the phone to the facility multiple times and could not reach anyone, AV also yelled for more than an hour for help and no one responded. AV was placed in unreasonable discomfort by the facility because no one answered the calls for help. The facility failed to timely respond to resident needs, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: RCFCP21-02453 $250.00 fine assessed