About This Site

We inspect licensed care providers and investigate complaints, including licensing violations and allegations of abuse. This site lets you look up a provider and see key information such as:

  • Provider information — name, location, administrator, number of beds, and contact information.
  • Inspections — routine inspections (also called surveys) and inspections after a complaint investigation.
  • Violations — substantiated licensing violations and substantiated abuse violations.
  • Regulatory actions — formal actions taken when a provider does not meet requirements.
  • Quality metrics — for assisted living and residential care facilities (including memory care), links to annual reports.

Information on this site is updated about every 24 hours. Complaints that are still being investigated, and findings that are under appeal, are not shown.

Common terms you may see on this site:

ADL
Activities of daily living
AFH
Adult Foster Home
ALF
Assisted Living Facility
bid
Twice a day
CBG
Capillary blood glucose or blood sugar
CG
Caregiver
cm
Centimeter
ED
Executive Director
F
Fahrenheit
HH
Home Health
LPN
Licensed Practical Nurse
MA
Medication Aide
MAR
Medication Administration Record
MCC
Memory Care Community
mg
Milligram
ml
Milliliter
MT
Medication Technician
NF
Nursing Facility
ODHS
Oregon Department of Human Services
OHA
Oregon Health Authority
OT
Occupational Therapist
PRN
As needed
PT
Physical Therapist
qd
Every day or daily
QI
Quality improvement
qid
Four times a day
RCC
Resident Care Coordinator
RCF
Residential Care Facility
RN
Registered Nurse
TAR
Treatment Administration Record
tid
Three times a day

Adult foster home classifications in Oregon are based on the training and experience of the provider. The classification helps describe the level of support residents may need.

Classifications consider how much help a resident needs with six activities of daily living (ADLs):

  • Eating — eating with or without special equipment.
  • Dressing — getting dressed and basic grooming.
  • Personal hygiene — bathing, shaving, and dental care.
  • Toileting — using the toilet and cleaning up afterward.
  • Mobility — moving around and transferring (for example, from bed to a chair).
  • Behavior support — help staying safe when someone is confused, forgetful, or may wander.

All adult foster home providers must complete required training and pass an exam before they can be licensed.

Classification levels

Class 1: May admit residents who need help with up to four ADLs.

Class 2: May be issued to providers with at least two years of experience caring for adults who are elderly or physically disabled. Residents may need help with all ADLs, but full assistance is limited to no more than three ADLs.

Class 3: May be issued to a currently licensed health care professional in Oregon, or to an applicant who meets additional experience and reference requirements.

ODHS staff verify qualifications and determine the classification. Local offices conduct annual licensing inspections and investigate concerns as needed.

Abuse can take many forms. The definitions below describe common types of abuse and neglect. For more information, see:

Physical abuse

Physical abuse is any non-accidental injury that may result in pain, impairment, or bodily injury.

Neglect

Neglect is when a person responsible for care does not make a reasonable effort to protect an adult from harm, or does not provide needed care or supervision, resulting in harm or a serious risk of harm.

Abandonment

Abandonment is willfully leaving an adult without care in a way that creates a serious risk of harm. It is a specific form of neglect.

Verbal or emotional abuse

Verbal or emotional abuse includes threats, intimidation, humiliation, harassment, or other behavior that causes significant emotional harm.

Financial exploitation

  • Wrongfully taking an adult’s money, property, assets, or medications (including through fraud, coercion, or undue influence).
  • Threatening to wrongfully take an adult’s money or property.
  • Misusing money from an account held jointly or singly by an adult.
  • Failing to use an adult’s income or assets for the adult’s benefit and support.

Sexual abuse

  • Sexual contact with a non-consenting adult, or with an adult who cannot consent.
  • Sexual harassment or sexual exploitation, including exposing someone to sexually explicit material or language.
  • Sexual contact between a caregiver (or facility employee/volunteer) and an adult served, unless there was a pre-existing relationship.

Involuntary seclusion

Involuntary seclusion is confining or isolating an adult, or restricting their ability to interact or communicate with others.

Note: In a facility, short-term monitored separation may be permitted in limited situations, such as an emergency or as part of a care plan after other interventions have been attempted.

Wrongful restraint

A wrongful use of a physical or chemical restraint may include when:

  • A licensed health professional has not performed an appropriate assessment before implementing a physician’s order.
  • Less restrictive alternatives have not been considered.
  • The restraint is used for convenience or discipline.

Note: Physical restraints may be permitted only in limited emergency situations and only until immediate action can be taken by appropriate personnel.