- Date
- 5/27/2021
- Report number
- 00141766-AP-111766
- Type
- Abuse: Neglect
- Level
- 3 - Moderate harm or potential for serious harm
- Allegation
- Failed to answer call light in a timely manner
- Result
- Substantiated
- Findings
- Alleged Victim (AV) relies on the facility for his/her care. During the month of May 2021, there were thirty-four (34) instances where it took over twenty (20) minutes for staff to respond to AV’s call pendant to ask for help. Of those thirty-four call response times, eights (8) were forty (40) minutes to an hour and six (6) were over an hour. The longest response time was one hour and forty-five minutes. The facility failed to answer call light in a timely manner, which is a violation of resident rights, is neglect of care and constitutes abuse.
- Sanction
- ALFCP21-03111 $1500.00 fine assessed