Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00141766-AP-111766

Provider Information


Wildflower Lodge Assisted Living Community

508 16TH STREET
La Grande, OR 97850

Provider ID
70M256
Administrator
Kelly Frias
Phone
(541) 663-1200
Email
kfrias@wildflower-lodge.com

Violation Details


Date
5/27/2021
Report number
00141766-AP-111766
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to answer call light in a timely manner
Result
Substantiated
Findings
Alleged Victim (AV) relies on the facility for his/her care. During the month of May 2021, there were thirty-four (34) instances where it took over twenty (20) minutes for staff to respond to AV’s call pendant to ask for help. Of those thirty-four call response times, eights (8) were forty (40) minutes to an hour and six (6) were over an hour. The longest response time was one hour and forty-five minutes. The facility failed to answer call light in a timely manner, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
ALFCP21-03111 $1500.00 fine assessed