Violation Details: 00201829-AP-173303

Records Request Print
Date
2/9/2022
Report number
00201829-AP-173303
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to answer call light in a timely manner
Result
Substantiated
Rule(s) Violated
External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
External site: 411-054-0030(1)(e)(G)
External site: 411-054-0070(1)
Findings
The Alleged Victim (AV) is care planned for assistance with toileting and will use his/her call light to alert staff when assistance is needed. On multiple occasions, AV had to wait more than 20 minutes and one time over an hour for the call light to be answered, causing unreasonable discomfort for AV. The facility's failure to answer the call light in a timely manner is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP22-01264 $500.00 fine assessed