Violation Details: 00220313-AP-179349

Date
9/12/2022
Report number
00220313-AP-179349
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from verbal abuse
Result
Substantiated
Findings
Alleged Victim (AV) relies on the facility for his/her care. On or about September 13, 2022, it was reported that Alleged Perpetrator 2 (AP2) was aggressive and rude to AV on multiple occasions, angrily yelling at AV while getting very close to AV’s face, when AV asked AP2 a question multiple time. AP2 doesn’t usually use a loud voice but gets frustrated when AV asks repeated questions and escalates to yelling at AV. AP2 failed to protect AV from verbal abuse, which is neglect of care and constitutes abuse. The facility failed to assure AV was protected from verbal abuse, which is a violation of Oregon Administrative Rules.