Print Violation: 00220313-AP-179349

Provider Information

Bonaventure of Gresham Memory Care

22514 SE STARK STREET
Gresham, OR 97030

Date: 9/12/2022
Report number: 00220313-AP-179349
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
Findings: Alleged Victim (AV) relies on the facility for his/her care. On or about September 13, 2022, it was reported that Alleged Perpetrator 2 (AP2) was aggressive and rude to AV on multiple occasions, angrily yelling at AV while getting very close to AV’s face, when AV asked AP2 a question multiple time. AP2 doesn’t usually use a loud voice but gets frustrated when AV asks repeated questions and escalates to yelling at AV. AP2 failed to protect AV from verbal abuse, which is neglect of care and constitutes abuse. The facility failed to assure AV was protected from verbal abuse, which is a violation of Oregon Administrative Rules.