Violation Details: 00297674-AP-251306

Records Request Print
Date
11/20/2023
Report number
00297674-AP-251306
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to answer call light in a timely manner
Result
Substantiated
Rule(s) Violated
External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(a)(f) and (r)
External site: 411-054-0028(2)
External site: 411-054-0030(1)(e)(G)
Findings
The Alleged Victim (AV) requires assistance for toileting. AV will use his/her call light to ask staff for assistance. On average, it takes staff approximately 55 minutes to answer AV's call light, leaving AV to wait to use the restroom, causing AV to either have an accident or get a urinary tract infection from holding his/her urine. Both situations cause AV unreasonable discomfort. The facility's failure to answer the call light in a timely manner is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP24-00626 $250.00 fine assessed