Violation Details: 00299410-AP-252798

Date
11/27/2023
Report number
00299410-AP-252798
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
On or about November 27, 2023, the Alleged Victim (AV) pressed his/her call light for assistance with toileting. AV suffered unreasonable discomfort due to not receiving assistance in a timely manner. The facility's call light system has not been working properly for some time. Staff also were not sure about AV's care needs, as they were not clearly defined in AV's care plan. The facility's failure to ensure clear care planning and ensuring the facility call system was in working order is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP24-00318 $500.00 fine assessed