- Date
- 6/1/2017
- Report number
- OR0001305400
- Type
- Licensing Violation
- Level
- 1 - No harm or potential for minor harm
- Allegation
- Failed to answer call light in a timely manner
- Result
- Substantiated
- Findings
- Facility failed to exercise reasonable precautions against any condition that may threaten the health, safety, or welfare of residents as required by OAR 4110540025 (4), per a claim that the call light was used to alert staff of an urgent need and received no response and when family followed up with staff, they stated the pager's volume was turned low.