Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: OR0001305400

Provider Information


Royalton Place Memory Care

5555 SE KING RD
Milwaukie, OR 97222

Provider ID
50R383
Administrator
Angela Fletcher
Phone
(503) 653-1854
Email
angelafl@cascadeliving.com

Violation Details


Date
6/1/2017
Report number
OR0001305400
Type
Licensing Violation
Level
1 - No harm or potential for minor harm
Allegation
Failed to answer call light in a timely manner
Result
Substantiated
Findings
Facility failed to exercise reasonable precautions against any condition that may threaten the health, safety, or welfare of residents as required by OAR 4110540025 (4), per a claim that the call light was used to alert staff of an urgent need and received no response and when family followed up with staff, they stated the pager's volume was turned low.