Violation Details: OR0003992301

Date
10/28/2022
Report number
OR0003992301
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to assure resident rights
Result
Substantiated
Rule(s) Violated
411-054-0025(7)(c)
Findings
The facility failed to implement effective methods of responding to and resolving resident complaints in accordance with OAR 411-054-0025(7)(c) per complaint that the facility lost all of the resident's property and refuses to follow up with their concerns.