Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: OR0003992301

Provider Information


Grove Pointe Senior Living

3110 19TH AVE
Forest Grove, OR 97116

Provider ID
5MA146
Administrator
Heinz Gehner
Phone
(503) 357-3288
Email
heinz.gehner@sincerisl.com

Violation Details


Date
10/28/2022
Report number
OR0003992301
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to assure resident rights
Result
Substantiated
Rule(s) Violated
411-054-0025(7)(c)
Findings
The facility failed to implement effective methods of responding to and resolving resident complaints in accordance with OAR 411-054-0025(7)(c) per complaint that the facility lost all of the resident's property and refuses to follow up with their concerns.