Violation Details: OR0004077200

Records Request Print
Date
2/28/2023
Report number
OR0004077200
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide service
Result
Substantiated
Rule(s) Violated
External site: 411-054-0070(1)
Findings
The facility failed to provide qualified awake direct care staff sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident in accordance with OAR 411-054-0070(1) per complaint that staff take more than 45 minutes to respond to call lights, and the resident often has to make multiple call requests to receive assistance with toileting, which is a violation of Oregon Administrative Rules.