- Date
- 8/8/2024
- Report number
- OR0005285905
- Type
- Licensing Violation
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to provide service
- Result
- Substantiated
- Findings
- The facility failed to develop and implement written policies and procedures including effective methods of responding to and resolving resident complaints per complainant, a resident has voiced issues to the facility, but management never responds or follows up, which is a violation of Oregon Administrative Rules.