Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: OR0005285905

Provider Information


Santiam Gardens Residential Care

1625 CENTER ST NE
Salem, OR 97301

Provider ID
50R125
Administrator
CHRISTINA THOMPSON
Phone
(503) 967-6312
Email
ed@santiamresidential.com

Violation Details


Date
8/8/2024
Report number
OR0005285905
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide service
Result
Substantiated
Rule(s) Violated
411-054-0025(7)(c)
Findings
The facility failed to develop and implement written policies and procedures including effective methods of responding to and resolving resident complaints per complainant, a resident has voiced issues to the facility, but management never responds or follows up, which is a violation of Oregon Administrative Rules.