Print Inspection: 5H6S

Based on interview and record review, during a site visit conducted on 04/09/24, it was confirmed the facility failed to provide transportation for medical services for 1 of 1 sampled resident (#1). Findings include, but are not limited to:

During separate interviews on 04/09/24, Staff 1 (ED) and Staff 2 (RSD) indicated Resident 1 had missed a couple appointments which were later rescheduled. Staff 1 indicated the facility bus only did resident appointments on Tuesday and Thursdays. The facility does used other ride options, however 24 to 48 hours' notice was required for the use of the service.

During a phone call with Resident 1's doctors office it had been identified Resident 1 had missed a couple appointments that had been rescheduled.

A review of the resident agreement for Resident 1 dated 07/26/21, indicated the facility was responsible for the arrangement and escorted transportation to medical and dental appointments.

It was confirmed the facility failed to provide transportation for medical services.

On 04/09/24, the findings were reviewed with and acknowledged by Staff 1.

Verbal plan of correction: The facility will reach out to the OPA to discuss a risk management plan. The facility will continue to work with the residents family on scheduling for appointments.