Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Inspection: 7DP4

Provider Information


Raleigh Hills Assisted Living

4815 SW DOGWOOD LANE
Portland, OR 97225

Provider ID
70A268
Administrator
Lynda Brown
Phone
(503) 297-3200
Email
lynda@rhliving.com

Inspection Details


Date
3/6/2024
Event ID
7DP4
Inspection type(s)
Complaint Investig.
Deficiencies cited
3

Citation Details


C0200: Resident Rights and Protection - General


Scope
L2 Isolated
Visit Number
1
Visit Date
3/6/2024
Corrected Date
N/A
Details

Based on interview and record review, conducted during a site visit on 03/06/24, it was confirmed the facility failed to provide prompt access to records for 1 of 1 sampled resident (# 1). Findings include, but are not limited to:


During an interview on 03/06/24, Staff 1 (Executive Director) stated Resident 1 had requested an investigation for an incident s/he had been involved in. Staff 1 had not given Resident 1 a copy of the investigation and further stated "incident reports" were not a part of the resident record.


Resident 1 was unable to be interviewed as s/he was not present in the facility during the site visit.


A review of an incident report for Resident 1, dated 12/07/23, indicated the investigation had been completed.


It was determined the facility failed to implement the resident's right to have access to his/her records.


The findings of the investigation were reviewed with and acknowledged by Staff 1 on 03/06/24.


Verbal plan of correction: The facility will provide the incident report to the resident.

C0361: Acuity-Based Staffing Tool


Scope
L2 Widespread
Visit Number
1
Visit Date
3/6/2024
Corrected Date
N/A
Details

Based on interview and record review, conducted during a site visit on 03/06/24, it was confirmed the facility failed to fully implement an Acuity-Based Staffing Tool (ABST) for 3 of 3 sampled residents (#s 1, 2 and 3). Findings include, but are not limited to:


During an interview on 03/06/24, Staff 1 (Executive Director) stated the facility was "trying to use the state tool" and the facility's ABST was not updated regularly. Staff 1 stated a new "staffing coordinator" had been hired and s/he would be responsible for entering data into the tool going forward.


A review of the facility's ABST, indicated the following:


- The facility used the Oregon Department of Human Services ABST;

-  The facility census was 73, only 67 residents were entered into the ABST;

-  Resident 1's last ABST update was 04/13/22;

-  Resident 2 was admitted to the facility on 10/03/24, s/he was not entered into the ABST; and

-  Resident 3's last ABST update was 07/07/22.


Findings of the investigation were reviewed with and acknowledged by Staff 1 on 03/06/24.


It was determined the facility failed to fully implement and update an ABST.

C0613: General Building: Doors-Walls, Cleanable


Scope
L2 Isolated
Visit Number
1
Visit Date
3/6/2024
Corrected Date
N/A
Details