Aging and People with Disabilities
Safety, Oversight and Quality
Print Inspection: RL008722
Provider Information
17360 HOLY NAMES DRIVE
Lake Oswego, OR 97034
- Provider ID
- 70M257
- Administrator
- Erin Cornell
- Phone
- (503) 675-2475
- ecornell@maryswoods.org
Inspection Details
- Date
- 1/7/2026
- Event ID
- RL008722
- Inspection type(s)
- Re-Licensure
- Deficiencies cited
- 9
Citation Details
C0252: Resident Move-in & Evaluation: Res Evaluation
- Visit Number
- 7 - RL008722 - Visit
- Visit Date
- 1/7/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0034 (1-6) Resident Move-in & Evaluation: Res Evaluation (1) INITIAL SCREENING AND MOVE-IN. (a) The facility must determine whether a potential resident meets the facility's admission requirements. (b) Before the resident moving in, the facility must conduct an initial screening to determine the prospective resident's service needs and preferences. The screening must determine the ability of the facility to meet the potential resident's needs and preferences, while considering the needs of the other residents and the facility's overall service capability. (c) Each resident record must, before move-in and when updated, include the following information: (A) Legal name for billing purposes. (B) To promote person-centered care, any variance from legal records, as indicated by the resident, regarding: (i) Name. (ii) Pronouns. (iii) Gender identity. (C) Prior living arrangements; (D) Emergency contacts; (E) Service plan involvement - resident, family, and social supports; (F) Financial and other legal relationships, if applicable, including, but not limited to: (i) Advance directives; (ii) Guardianship; (iii) Conservatorship; and (iv) Power of attorney. (G) Primary language; (H) Community connections; and (I) Health and social service providers. (2) RESIDENT EVALUATION - GENERAL. The resident evaluation identifies the resident's preferences, strengths, and relationships, as well as activities that are meaningful to the individual. The evaluation describes the resident's physical health status, mental status, and the environmental factors that help the individual function at their optimal level. The evaluation is the foundation that a facility uses to develop the resident's service plan. The evaluation information may be collected using tools and protocols established by the facility, but must contain the elements stated in this rule. (a) Resident evaluations must be: (A) Performed before the resident moves into the facility, with updates and changes as appropriate within the first 30 days; and (B) Performed at least quarterly, to correspond with the quarterly service plan updates. (C) Reviewed and any updates must be documented each time a resident has a significant change in condition. (D) Done in person and the facility must gather data that is relevant to the needs and current condition of the resident. (E) Documented, dated, and indicate who was involved in the evaluation process. (b) 24 months of past evaluations must be kept in the resident's files in an accessible, on-site location. (c) The facility administrator is responsible for assuring only trained and experienced staff perform resident evaluations. (3) EVALUATION REQUIREMENTS AT MOVE-IN. (a) The resident evaluation must be completed before the resident moves into the facility. This evaluation provides baseline information of the resident's physical and mental condition at move-in. (b) If there is an urgent need and the evaluation is not completed before move-in, the facility must document the reasons and complete the evaluation within eight hours of move-in. (c) The initial evaluation must contain the elements specified in section (5) of this rule and address sufficient information to develop an initial service plan to meet the resident's needs. (d) The initial evaluation must be updated and modified as needed during the 30 days following the resident's move into the facility. (e) After the initial 30 day move-in period, the initial evaluation must be retained in the resident's file for 24 months. Future evaluations must be separate and distinct from the initial evaluation. (4) QUARTERLY EVALUATION REQUIREMENTS. (a) Resident evaluations must be performed quarterly after the resident moves into the facility. (b) The quarterly evaluation is the basis of the resident's quarterly service plan. (c) The most recent quarterly evaluation, with documented change of condition updates, must be in the resident's current record and available to staff. (d) If the evaluation is revised and updated at the quarterly review, changes must be dated and initialed and prior historical information must be maintained. (5) The resident evaluation must address the following elements: (a) For service planning purposes, if indicated by the resident, (A) Name. (B) Pronouns. (C) Gender identity. (b) Resident routines and preferences including: (A) Customary routines, such as those related to sleeping, eating, and bathing; (B) Interests, hobbies, and social and leisure activities; (C) Spiritual and cultural preferences and traditions; and (D) Additional elements as listed in 411-054-0027(2). (c) Physical health status including: (A) List of current diagnoses; (B) List of medications and PRN use; (C) Visits to health practitioners, emergency room, hospital, or nursing facility in the past year; and (D) Vital signs if indicated by diagnoses, health problems, or medications. (d) Mental health issues including: (A) Presence of depression, thought disorders, or behavioral or mood problems; (B) History of treatment; and (C) Effective non-drug interventions. (e) Cognition, including: (A) Memory; (B) Orientation; (C) Confusion; and (D) Decision-making abilities. (f) Personality, including how the person copes with change or challenging situations. (g) Communication and sensory abilities including: (A) Hearing; (B) Vision; (C) Speech; (D) Use of assistive devices; and (E) Ability to understand and be understood. (h) Activities of daily living including: (A) Toileting, bowel, and bladder management; (B) Dressing, grooming, bathing, and personal hygiene; (C) Mobility - ambulation, transfers, and assistive devices; and (D) Eating, dental status, and assistive devices. (i) Independent activities of daily living including: (A) Ability to manage medications; (B) Ability to use call system; (C) Housework and laundry; and (D) Transportation. (j) Pain - pharmaceutical and non-pharmaceutical interventions, including how a person expresses pain or discomfort. (k) Skin condition. (l) Nutrition habits, fluid preferences, and weight if indicated. (m) List of treatments - type, frequency, and level of assistance needed. (n) Indicators of nursing needs, including potential for delegated nursing tasks. (o) Review of risk indicators including: (A) Fall risk or history; (B) Emergency evacuation ability; (C) Complex medication regimen; (D) History of dehydration or unexplained weight loss or gain; (E) Recent losses; (F) Unsuccessful prior placements; (G) Elopement risk or history; (H) Smoking. The resident's ability to smoke without causing burns or injury to themselves or others or damage to property must be evaluated and addressed in the resident's service plan; and (I) Alcohol and drug use. The resident's use of alcohol or the use of drugs not prescribed by a physician must be evaluated and addressed in the resident's service plan. (p) Environmental factors that impact the resident's behavior including, but not limited to: (A) Noise. (B) Lighting. (C) Room temperature. (6) If the information has not changed from the previous evaluation period, the information does not need to be repeated. A dated and initialed notation of no changes is sufficient. The prior evaluation must then be kept in the current resident record for reference. Stat. Auth.: ORS 410.070, 441.122, 443.450 Stats. Implemented: ORS 441.111, 441.114, 443.400-443.455, 443.991 This Rule is not met as evidenced by: Based on interview and record review, it was determined the facility failed to ensure move-in evaluations addressed all required elements and were updated within 30 days of move-in, and at least quarterly thereafter, for 2 of 4 sampled residents (#s 2 and 3) whose evaluations were reviewed. Findings include, but are not limited to: 1. Resident 3 moved into the facility in 11/2025 with diagnoses including acute pain. a. The resident's initial evaluation was reviewed and failed to address the following required elements: * Gender identity; * Interests, hobbies, and social and leisure activities; * Emergency evacuation ability; and * Non-pharmaceutical pain interventions. b. The facility lacked documented evidence Resident 3’s move-in evaluation was updated and modified as needed during the 30 days following the resident’s admission to the facility. On 01/07/25 at 12:20 pm, the need to ensure Resident 3’s initial evaluation included all required elements and was updated and modified as needed during the 30 days following his/her admission to the facility was discussed with Staff 1 (ED) and Staff 2 (Interim Director of Nursing, LPN). They acknowledged the findings. 2. Resident 2 moved into the assisted living in 05/2024 with diagnoses including congestive heart failure and chronic kidney disease. A review of the resident’s clinical record identified the following: The evaluation, dated 08/18/25, was not updated quarterly as required. The need to ensure evaluations were completed quarterly was discussed with Staff 1 (ED) and Staff 2 (Interim Director of Nursing, LPN) on 01/07/26 at 11:19 am. They acknowledged the findings.
- Plan of Correction
-
C0252 411-054-0034 (1-6) Resident Move-In & Evaluation Actions to Correct Rule Violation: It was identified that one resident’s initial evaluation was lacking required elements and was not updated within 30-days of move-in. That resident’s evaluation will be updated to be current and to include all required elements. It was also identified that a separate resident’s evaluation had not been updated within the last quarter. That resident’s evaluation will be updated to be current and to include all required elements. The most recent evaluation will be reviewed for every resident to ensure that it includes all required elements and that it has been updated within the last quarter or within 30-days of admission for newly admitted residents. Any evaluations that do not include all required elements or that are outside the required time frame will be updated. Systemic Changes to Prevent Recurrence: The evaluation policy will be revised to include all required elements for the move-in, 30-day, and quarterly evaluations. The Nurse Manager will be responsible for completing the move-in evaluation before or at the time of move-in. The Nurse Manager with support from the Resident Care Coordinator will track due dates and completion dates for all 30-day evaluation updates and quarterly updates to the evaluation. On a bi-weekly basis, the Nurse Manager and Resident Care Coordinator will review all evaluations due in the following two weeks and confirm completion of all evaluations due in the preceding two weeks. Monitoring to Ensure Sustained Compliance: On a quarterly basis, the Nurse Manager will report to the quality assurance committee on compliance with timely completion of move-in, 30-day, and quarterly evaluations with all required elements. The quality assurance committee will adjust the plan as needed to address any trends. Person Responsible: Nurse Manager
- Visit Number
- 7 - RL008722 - Revisit 1
- Visit Date
- 3/23/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0034 (1-6) Resident Move-in & Evaluation: Res Evaluation (1) INITIAL SCREENING AND MOVE-IN. (a) The facility must determine whether a potential resident meets the facility's admission requirements. (b) Before the resident moving in, the facility must conduct an initial screening to determine the prospective resident's service needs and preferences. The screening must determine the ability of the facility to meet the potential resident's needs and preferences, while considering the needs of the other residents and the facility's overall service capability. (c) Each resident record must, before move-in and when updated, include the following information: (A) Legal name for billing purposes. (B) To promote person-centered care, any variance from legal records, as indicated by the resident, regarding: (i) Name. (ii) Pronouns. (iii) Gender identity. (C) Prior living arrangements; (D) Emergency contacts; (E) Service plan involvement - resident, family, and social supports; (F) Financial and other legal relationships, if applicable, including, but not limited to: (i) Advance directives; (ii) Guardianship; (iii) Conservatorship; and (iv) Power of attorney. (G) Primary language; (H) Community connections; and (I) Health and social service providers. (2) RESIDENT EVALUATION - GENERAL. The resident evaluation identifies the resident's preferences, strengths, and relationships, as well as activities that are meaningful to the individual. The evaluation describes the resident's physical health status, mental status, and the environmental factors that help the individual function at their optimal level. The evaluation is the foundation that a facility uses to develop the resident's service plan. The evaluation information may be collected using tools and protocols established by the facility, but must contain the elements stated in this rule. (a) Resident evaluations must be: (A) Performed before the resident moves into the facility, with updates and changes as appropriate within the first 30 days; and (B) Performed at least quarterly, to correspond with the quarterly service plan updates. (C) Reviewed and any updates must be documented each time a resident has a significant change in condition. (D) Done in person and the facility must gather data that is relevant to the needs and current condition of the resident. (E) Documented, dated, and indicate who was involved in the evaluation process. (b) 24 months of past evaluations must be kept in the resident's files in an accessible, on-site location. (c) The facility administrator is responsible for assuring only trained and experienced staff perform resident evaluations. (3) EVALUATION REQUIREMENTS AT MOVE-IN. (a) The resident evaluation must be completed before the resident moves into the facility. This evaluation provides baseline information of the resident's physical and mental condition at move-in. (b) If there is an urgent need and the evaluation is not completed before move-in, the facility must document the reasons and complete the evaluation within eight hours of move-in. (c) The initial evaluation must contain the elements specified in section (5) of this rule and address sufficient information to develop an initial service plan to meet the resident's needs. (d) The initial evaluation must be updated and modified as needed during the 30 days following the resident's move into the facility. (e) After the initial 30 day move-in period, the initial evaluation must be retained in the resident's file for 24 months. Future evaluations must be separate and distinct from the initial evaluation. (4) QUARTERLY EVALUATION REQUIREMENTS. (a) Resident evaluations must be performed quarterly after the resident moves into the facility. (b) The quarterly evaluation is the basis of the resident's quarterly service plan. (c) The most recent quarterly evaluation, with documented change of condition updates, must be in the resident's current record and available to staff. (d) If the evaluation is revised and updated at the quarterly review, changes must be dated and initialed and prior historical information must be maintained. (5) The resident evaluation must address the following elements: (a) For service planning purposes, if indicated by the resident, (A) Name. (B) Pronouns. (C) Gender identity. (b) Resident routines and preferences including: (A) Customary routines, such as those related to sleeping, eating, and bathing; (B) Interests, hobbies, and social and leisure activities; (C) Spiritual and cultural preferences and traditions; and (D) Additional elements as listed in 411-054-0027(2). (c) Physical health status including: (A) List of current diagnoses; (B) List of medications and PRN use; (C) Visits to health practitioners, emergency room, hospital, or nursing facility in the past year; and (D) Vital signs if indicated by diagnoses, health problems, or medications. (d) Mental health issues including: (A) Presence of depression, thought disorders, or behavioral or mood problems; (B) History of treatment; and (C) Effective non-drug interventions. (e) Cognition, including: (A) Memory; (B) Orientation; (C) Confusion; and (D) Decision-making abilities. (f) Personality, including how the person copes with change or challenging situations. (g) Communication and sensory abilities including: (A) Hearing; (B) Vision; (C) Speech; (D) Use of assistive devices; and (E) Ability to understand and be understood. (h) Activities of daily living including: (A) Toileting, bowel, and bladder management; (B) Dressing, grooming, bathing, and personal hygiene; (C) Mobility - ambulation, transfers, and assistive devices; and (D) Eating, dental status, and assistive devices. (i) Independent activities of daily living including: (A) Ability to manage medications; (B) Ability to use call system; (C) Housework and laundry; and (D) Transportation. (j) Pain - pharmaceutical and non-pharmaceutical interventions, including how a person expresses pain or discomfort. (k) Skin condition. (l) Nutrition habits, fluid preferences, and weight if indicated. (m) List of treatments - type, frequency, and level of assistance needed. (n) Indicators of nursing needs, including potential for delegated nursing tasks. (o) Review of risk indicators including: (A) Fall risk or history; (B) Emergency evacuation ability; (C) Complex medication regimen; (D) History of dehydration or unexplained weight loss or gain; (E) Recent losses; (F) Unsuccessful prior placements; (G) Elopement risk or history; (H) Smoking. The resident's ability to smoke without causing burns or injury to themselves or others or damage to property must be evaluated and addressed in the resident's service plan; and (I) Alcohol and drug use. The resident's use of alcohol or the use of drugs not prescribed by a physician must be evaluated and addressed in the resident's service plan. (p) Environmental factors that impact the resident's behavior including, but not limited to: (A) Noise. (B) Lighting. (C) Room temperature. (6) If the information has not changed from the previous evaluation period, the information does not need to be repeated. A dated and initialed notation of no changes is sufficient. The prior evaluation must then be kept in the current resident record for reference. Stat. Auth.: ORS 410.070, 441.122, 443.450 Stats. Implemented: ORS 441.111, 441.114, 443.400-443.455, 443.991 This Rule is not met as evidenced by:
C0260: Service Plan: General
- Visit Number
- 7 - RL008722 - Visit
- Visit Date
- 1/7/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0036 (1-4) Service Plan: General (1) If the resident has a Person-Centered Service Plan pursuant to 411- 004-0030, the facility must incorporate all elements identified in the person centered service plan into the resident's service plan. (2) SERVICE PLAN. The service plan must reflect the resident's needs as identified in the evaluation and include resident preferences that support the principles of dignity, privacy, choice, individuality, and independence. (a) The service plan must be completed: (A) Before resident move-in, with updates and changes as appropriate within the first 30-days; and (B) Following quarterly evaluations. (b) The service plan must be readily available to staff and provide clear direction regarding the delivery of services. (c) The service plan must include a written description of who shall provide the services and what, when, how, and how often the services shall be provided. (d) Changes and entries made to the service plan must be dated and initialed. (e) When the resident experiences a significant change of condition the service plan must be reviewed and updated as needed. (f) A copy of the service plan, including each update, must be offered to the resident or to the resident's legal representative. (g) The facility administrator is responsible for ensuring the implementation of services. (h) Changes to the service plan, including updates due to a significant change of condition and quarterly updates must be reflected in the facility’s ABST care elements. (3) SERVICE PLAN REQUIREMENTS BEFORE MOVE-IN. (a) Based on the resident evaluation performed before move-in, an initial service plan must be developed before move-in that reflects the identified needs and preferences of the resident. (b) The initial service plan must be reviewed within 30-days of movein to ensure that any changes made to the plan during the initial 30- days, accurately reflect the resident's needs and preferences. (c) Staff must document and date adjustments or changes as applicable. (4) QUARTERLY SERVICE PLAN REQUIREMENTS. (a) Service plans must be completed quarterly after the resident moves into the facility. (b) The quarterly evaluation is the basis of the resident's quarterly service plan. (c) If the resident's service plan is revised and updated at the quarterly review, changes must be dated and initialed, and prior historical information must be maintained. This Rule is not met as evidenced by: Based on observation, interview, and record review, it was determined the facility failed to ensure initial service plans were updated within 30 days, were completed quarterly, were reflective of the residents’ current status and care needs, and provided clear instruction to staff for 3 of 4 sampled residents (#s 2, 3, and 4), whose service plans were reviewed. Findings include, but are not limited to: 1. Resident 2 moved into the assisted living in 05/2024 with diagnoses including congestive heart failure and chronic kidney disease. The resident’s clinical record was reviewed, and the following was identified: a. The service plan, dated 08/18/25, was not updated quarterly as required. b. The service plan was not reflective of the resident’s current status and lacked clear instructions for staff in the following areas: * Pain status and non-pharmacological interventions for pain; * Home health services; * Spiritual and cultural preferences and traditions; * Interests, hobbies, and social and leisure activities; and * Emergency evacuation status. The need to ensure the service plan was updated quarterly, was reflective of the resident’s current status and preferences, and provided clear instructions for staff was discussed with Staff 1 (ED) and Staff 2 (Interim Director of Nursing, LPN) on 01/07/26 at 11:19 am. They acknowledged the findings. 2. Resident 3 moved into the facility in 11/2025 with diagnoses including acute pain. The resident’s initial service plan, dated 11/05/25, was reviewed, and the resident and staff were interviewed. a. The service plan was not reflective of the resident’s needs and preferences and lacked clear direction regarding the delivery of services in the following areas: * Home health PT services; * Morning routines, including preference to have breakfast delivered to his/her room; * Activities; * Emergency evacuation needs; and * Non-pharmaceutical interventions for pain. b. The facility lacked documented evidence Resident 3’s initial service plan was updated within the first 30 days. On 01/07/25 at 12:20 pm, the need to ensure Resident 3’s initial service plan was reflective of the resident’s needs and preferences, provided clear direction regarding the delivery of service, and was updated within the first 30 days was discussed with Staff 1 (ED) and Staff 2 (Interim Director of Nursing LPN). They acknowledged the findings. 3. Resident 4 moved into the facility in 07/2025 with diagnoses including pain in left shoulder. The resident’s service plan, dated 10/21/25, was reviewed, and staff were interviewed. The service plan was not reflective of the resident’s needs and preferences and lacked clear direction regarding the delivery of services in the following areas: * Use of continuous positive airway pressure machine (CPAP); * Activities; * Emergency evacuation needs; and * Non-pharmaceutical interventions for pain. On 01/07/25 at 12:20 pm, the need to ensure the resident’s service plan was reflective of the resident’s needs and preferences and provided clear direction regarding the delivery of services was discussed with Staff 1 (ED) and Staff 2 (Interim Director of Nursing, LPN). They acknowledged the findings.
- Plan of Correction
-
C0260 411-054-0036 (1-4) Service Plan: General Actions to Correct Rule Violation: Three resident service plans were identified as not being updated in the required time frames (within 30 days of move-in and no less than quarterly thereafter), not being reflective of the resident’s current needs and preferences, or not providing clear instruction to staff. Service plans for those three residents will be brought up-to-date to be reflective of resident current needs and preferences with clear instruction to staff. All resident service plans will be reviewed to identify any additional overdue updates. All resident service plans will also be reviewed to ensure they are reflective of the resident’s current needs and preferences as described in the resident evaluation and that they provide clear instruction to staff. Service plan updates will be put into place at the time that a compliance gap is identified. Systemic Changes to Prevent Recurrence: The Nurse Manager will be responsible for completing the service plan updates following each resident evaluation. The Nurse Manager with support from the Resident Care Coordinator will track due dates and completion dates for all 30-day and quarterly service plan updates. On a bi-weekly basis, the Nurse Manager and Resident Care Coordinator will review all service plan updates due in the following two weeks and confirm completion of all service plan updates due in the preceding two weeks. At the time that service plans are updated, direct care staff will be consulted to ensure service plans are reflective of resident needs and preferences and that instructions are clear. A service plan feedback form will be developed and made available to direct care staff. Direct care staff will use this form to submit feedback on the service plans to the nurse manager. Monitoring to Ensure Sustained Compliance: On a quarterly basis, the Nurse Manager will report to the quality assurance committee on compliance with timely completion of 30-day and quarterly service plan updates. The quality assurance committee will adjust the plan as needed to address any trends. Person Responsible: Nurse Manager
- Visit Number
- 7 - RL008722 - Revisit 1
- Visit Date
- 3/23/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0036 (1-4) Service Plan: General (1) If the resident has a Person-Centered Service Plan pursuant to 411- 004-0030, the facility must incorporate all elements identified in the person centered service plan into the resident's service plan. (2) SERVICE PLAN. The service plan must reflect the resident's needs as identified in the evaluation and include resident preferences that support the principles of dignity, privacy, choice, individuality, and independence. (a) The service plan must be completed: (A) Before resident move-in, with updates and changes as appropriate within the first 30-days; and (B) Following quarterly evaluations. (b) The service plan must be readily available to staff and provide clear direction regarding the delivery of services. (c) The service plan must include a written description of who shall provide the services and what, when, how, and how often the services shall be provided. (d) Changes and entries made to the service plan must be dated and initialed. (e) When the resident experiences a significant change of condition the service plan must be reviewed and updated as needed. (f) A copy of the service plan, including each update, must be offered to the resident or to the resident's legal representative. (g) The facility administrator is responsible for ensuring the implementation of services. (h) Changes to the service plan, including updates due to a significant change of condition and quarterly updates must be reflected in the facility’s ABST care elements. (3) SERVICE PLAN REQUIREMENTS BEFORE MOVE-IN. (a) Based on the resident evaluation performed before move-in, an initial service plan must be developed before move-in that reflects the identified needs and preferences of the resident. (b) The initial service plan must be reviewed within 30-days of movein to ensure that any changes made to the plan during the initial 30- days, accurately reflect the resident's needs and preferences. (c) Staff must document and date adjustments or changes as applicable. (4) QUARTERLY SERVICE PLAN REQUIREMENTS. (a) Service plans must be completed quarterly after the resident moves into the facility. (b) The quarterly evaluation is the basis of the resident's quarterly service plan. (c) If the resident's service plan is revised and updated at the quarterly review, changes must be dated and initialed, and prior historical information must be maintained. This Rule is not met as evidenced by:
C0363: Acuity Based Staffing Tool - Updates & Staffing Plan
- Visit Number
- 7 - RL008722 - Visit
- Visit Date
- 1/7/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0037 (4-6) Acuity Based Staffing Tool - Updates & Staffing Plan (4) FREQUENCY OF UPDATES. Facilities must complete or update and review the ABST evaluation for each resident according to the following schedule. (a) Before a resident moves in. (b) Whenever there is a significant change of condition as defined in OAR 411-054-0040(1)(b). (c) No less than quarterly at the same time the resident’s service plan is updated as required by OAR 411-054-0034. (5) DEVELOP AND MAINTAIN UPDATED POSTED STAFFING PLAN. Each facility should use the results of an ABST to develop and routinely update the facility’s posted staffing plan. The staffing plan must outline the staffing numbers required to meet the scheduled and unscheduled needs of all residents in the facility, for each shift. The ABST and staffing plan must be reviewed at the frequency required in paragraph (4) of this rule. The facility must review the following and ensure accuracy between the posted staffing plan and ABST: (a) The total ABST care time required for the individual care elements as referenced in paragraph (3) of this rule. (b) Staffing plan must account for unscheduled care needs. (c) Documentation of consistently staffing to meet or exceed the posted staffing plan 24 hours a day, seven days a week. (d) The staffing requirements outlined in OAR 411-054-0070(1). (e) Any other applicable factors to be considered. (e.g., disruptions to normal facility operations.) (f) Time for paid or unpaid staff meal breaks must be accounted for and should not be included in the total scheduled staff time per shift. (g) Distinct posted staffing plans for segregated areas as outlined in OAR 411-054-0070(1) to meet the scheduled and unscheduled needs of residents who reside in each segregated area. (h) The staffing needs required under the Specific Needs Contracts, if applicable. (6) ABST REPORTING OF SPECIFIC NEEDS CONTRACTS AND EXCEPTIONAL PAYMENTS. Staffing required by a Specific Needs Contract (Contract), as described in OAR chapter 411, division 027, must be included in a facility’s ABST. (a) If all residents within the facility are receiving service through a Contract: (A) The facility’s staffing plan must include the number of staff required by the Contract and additional staff time, if required to meet the scheduled and unscheduled needs of the residents. (B) If the ABST staffing analysis indicates numbers higher than the Contract, the facility must staff to the numbers indicated by the ABST. (b) If certain residents within the facility are served under Contract, and other residents are not served by a Contract: (A) The facility must maintain a posted staffing plan that includes the staffing required for residents served by the Contract as well as the staffing required for residents not served by the Contract. (B) The facility must prepare two distinct ABST reports: one for residents served by the Contract and the other for residents not served by the Contract. (C) If the ABST indicates higher staffing numbers than the Contract for residents who are served by the Contract, the facility must staff to numbers indicated by the ABST. (c) If the facility has any residents funded by an exceptional payment, as provided in OAR 411-027-0050, that must be included in the ABST and the facility must staff to the greater of the exception or the ABST. This Rule is not met as evidenced by: Based on interview and record review, it was determined the facility failed to ensure the facility’s acuity-based staffing tool (ABST) was updated prior to a new resident moving in and no less than quarterly, at the same time the resident’s service plan was updated, for 2 of 4 sampled residents (#s 2 and 3) and multiple unsampled residents whose ABST evaluations were reviewed. Findings include, but are not limited to: 1. Resident 2 moved into the assisted living in 05/2024 with diagnoses including congestive heart failure. The resident’s ABST evaluation was last updated on 07/31/25. 2. Resident 3 moved into the assisted living in 11/2025 with diagnoses including acute pain. The resident’s ABST evaluation was entered into the ABST on 11/14/25, eight days after moving in. 3. Nine unsampled resident ABST evaluations had not been updated within the last 90 days. The need to ensure the facility ABST was updated prior to new residents moving in and, no less than quarterly was discussed with Staff 1 (ED) and Staff 2 (Interim Director of Nursing) on 01/07/26 at 11:19 am. They acknowledged the findings.
- Plan of Correction
-
C0363 OAR 411-054-0037 (4-6) Acuity Based Staffing Tool – Updates & Staffing Plan Actions to Correct Rule Violation: One sampled resident and nine unsampled residents were identified as having an ABST that was not updated in the past quarter. The Nurse Manager will verify that each of those residents has an updated evaluation and service plan and will update the ABST tool to reflect the current service plan. One sampled resident was identified as not being updated in the ABST tool prior to move-in. The ABST for that resident has since been updated. The ABST tool will be reviewed by the Nurse Manager to identify any additional residents with overdue ABST updates. The Nurse Manager will update any overdue ABSTs to reflect the current service plan. Systemic Changes to Prevent Recurrence The ABST policy will be updated to direct Nurse Managers to update ABST prior to move-in, within 30 days of move-in, and no less than quarterly. The Nurse Manager with support from the Resident Care Coordinator will track due dates and completion dates for ABST updates. On a bi-weekly basis the Nurse Manager and Resident Care Coordinator will review all ABST updates due in the following two weeks and confirm completion of those that were due in the preceding two weeks. Monitoring to Ensure Sustained Compliance: On a quarterly basis, the Nurse Manager will report to the quality assurance committee on compliance with timely completion of ABST updates before move-in, within 30 days of move-in, and no less than quarterly thereafter. The quality assurance committee will adjust the plan as needed to address any trends. Person Responsible: Nurse Manager
- Visit Number
- 7 - RL008722 - Revisit 1
- Visit Date
- 3/23/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0037 (4-6) Acuity Based Staffing Tool - Updates & Staffing Plan (4) FREQUENCY OF UPDATES. Facilities must complete or update and review the ABST evaluation for each resident according to the following schedule. (a) Before a resident moves in. (b) Whenever there is a significant change of condition as defined in OAR 411-054-0040(1)(b). (c) No less than quarterly at the same time the resident’s service plan is updated as required by OAR 411-054-0034. (5) DEVELOP AND MAINTAIN UPDATED POSTED STAFFING PLAN. Each facility should use the results of an ABST to develop and routinely update the facility’s posted staffing plan. The staffing plan must outline the staffing numbers required to meet the scheduled and unscheduled needs of all residents in the facility, for each shift. The ABST and staffing plan must be reviewed at the frequency required in paragraph (4) of this rule. The facility must review the following and ensure accuracy between the posted staffing plan and ABST: (a) The total ABST care time required for the individual care elements as referenced in paragraph (3) of this rule. (b) Staffing plan must account for unscheduled care needs. (c) Documentation of consistently staffing to meet or exceed the posted staffing plan 24 hours a day, seven days a week. (d) The staffing requirements outlined in OAR 411-054-0070(1). (e) Any other applicable factors to be considered. (e.g., disruptions to normal facility operations.) (f) Time for paid or unpaid staff meal breaks must be accounted for and should not be included in the total scheduled staff time per shift. (g) Distinct posted staffing plans for segregated areas as outlined in OAR 411-054-0070(1) to meet the scheduled and unscheduled needs of residents who reside in each segregated area. (h) The staffing needs required under the Specific Needs Contracts, if applicable. (6) ABST REPORTING OF SPECIFIC NEEDS CONTRACTS AND EXCEPTIONAL PAYMENTS. Staffing required by a Specific Needs Contract (Contract), as described in OAR chapter 411, division 027, must be included in a facility’s ABST. (a) If all residents within the facility are receiving service through a Contract: (A) The facility’s staffing plan must include the number of staff required by the Contract and additional staff time, if required to meet the scheduled and unscheduled needs of the residents. (B) If the ABST staffing analysis indicates numbers higher than the Contract, the facility must staff to the numbers indicated by the ABST. (b) If certain residents within the facility are served under Contract, and other residents are not served by a Contract: (A) The facility must maintain a posted staffing plan that includes the staffing required for residents served by the Contract as well as the staffing required for residents not served by the Contract. (B) The facility must prepare two distinct ABST reports: one for residents served by the Contract and the other for residents not served by the Contract. (C) If the ABST indicates higher staffing numbers than the Contract for residents who are served by the Contract, the facility must staff to numbers indicated by the ABST. (c) If the facility has any residents funded by an exceptional payment, as provided in OAR 411-027-0050, that must be included in the ABST and the facility must staff to the greater of the exception or the ABST. This Rule is not met as evidenced by:
C0370: Staffing Requirements and Training – Pre-service
- Visit Number
- 7 - RL008722 - Visit
- Visit Date
- 1/7/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0070 (3-4) Staffing Requirements and Training – Pre-service (3) PRE-SERVICE ORIENTATION FOR ALL EMPLOYEES. Prior to beginning their job responsibilities, all employees must complete orientation training regarding: (a) A review of their written position description with their job responsibilities. (b) RESIDENTS’ RIGHTS. Residents' rights and the values of community-based care, including the Department-approved LGBTQIA2S+ trainings. (A) Effective December 31, 2024, all staff must have completed the required training. All new staff, hired on and after January 1, 2025, must complete the required training prior to beginning job responsibilities. (B) The Department-approved LGBTQIA2S+ trainings shall address the elements described in paragraph (6)(b) of this rule. (c) Abuse and reporting requirements. (d) Fire safety and emergency procedures. (e) INFECTIOUS DISEASE PREVENTION. Prior to beginning their job responsibilities, unless the employee received the training described below within the 24-month period prior to the time of hiring, all employees must complete training addressing the prevention, recognition, control and reporting of the spread of infectious disease. (A) The Department, in consultation with the Oregon Health Authority, has determined this training must address the following curricula: (i) Transmission of communicable disease and infections, including development of a policy with criteria directing staff to stay home when ill with a communicable disease, so as not to transmit disease. (ii) Policy addressing respiratory hygiene and coughing etiquette. (iii) Standard precautions. (iv) Hand hygiene. (v) Use of personal protective equipment. (vi) Cleaning of physical environment, including, but not limited to disinfecting high-touch surfaces and equipment, and handling, storing, processing and transporting linens to prevent the spread of infection. (vii) Isolating and cohorting of residents during a disease outbreak. (viii) Employees must also receive training on the rights and responsibilities of employees to report disease outbreaks under ORS 433.004 and safeguards for employees who report disease outbreaks. (B) INFECTIOUS DISEASE TRAINING CURRICULUM. Pre-service infectious disease training curriculum must be approved by the Department before facilities may offer training to staff. (i) The pre-service training may be provided in person, in writing, by webinar or by other electronic means. (ii) Facilities or other entities that want to provide training curriculum to facilities must first present that curriculum to the Department for review and approval. (f) HOME AND COMMUNITY-BASED SERVICES (HCBS) TRAINING. All staff are required to complete the Department-approved HCBS training, as provided below: (A) Effective March 31, 2024, all staff must have completed the required training. (B) All new staff, hired on or after April 1, 2024, must complete the required training prior to beginning job responsibilities. (g) FOOD HANDLING. If the staff member's duties include preparing food, they must have a food handler's certificate. (4) PRE-SERVICE TRAINING FOR ALL DIRECT CARE STAFF. (a) DEMENTIA. Prior to providing care to residents, all direct care staff must complete an approved pre-service dementia training. (A) Documentation of dementia training: (i) A certificate of completion shall be issued to direct care staff who satisfactorily complete approved dementia training. Facilities shall also maintain records of all direct care staff who have successfully completed pre-service dementia training. (ii) Each facility shall maintain written documentation of continuing education completed, including required pre-service dementia training, for all direct care staff. (B) Portability of pre-service dementia training: After completing the pre-service training, if a direct care staff person is hired within 24 months by a different facility, the hiring facility may choose to accept the previous training or require the direct care staff to complete the hiring facility’s pre-service dementia training. (C) A certificate of completion must be made available to the Department upon request. (D) Pre-service dementia care training must include the following subject areas: (i) Education on the dementia disease process, including the progression of the disease, memory loss, and psychiatric and behavioral symptoms. (ii) Techniques for understanding, communicating, and responding to distressful behavioral symptoms, including, but not limited to, reducing the use of antipsychotic medications for non-standard uses. (iii) Strategies for addressing social needs of persons with dementia and engaging them with meaningful activities. (iv) Information concerning specific aspects of dementia care and ensuring the safety of residents with dementia, including, but not limited to, how to: (I) Identify and address pain. (II) Provide food and fluids. (III) Prevent wandering and elopement. (IV) Use a person-centered approach. (b) ORIENTATION TO RESIDENT. Pre-service orientation to resident: (A) Prior to providing personal care services for a resident, direct care staff must receive an orientation to the resident, including the resident’s service plan. (B) Direct care staff members must be directly supervised by a qualified person until they have successfully demonstrated satisfactory performance in any task assigned and the provision of individualized resident services, as applicable This Rule is not met as evidenced by: Based on interview and record review, it was determined the facility failed to ensure all pre-service orientation training was completed prior to beginning job responsibilities for 4 of 4 newly hired staff (#s 6, 9, 11, and 14) whose training records were reviewed. Findings include, but are not limited to: Staff training records were reviewed in an interview with Staff 12 (Scheduling Coordinator) and Staff 13 (Scheduling Coordinator) at 10:10 am on 01/06/26. The following was identified: There was no documented evidence Staff 6 (CNA), hired 11/03/25, Staff 9 (MT), hired 09/15/25, Staff 11 (Resident Care Assistant), hired 10/01/25, and Staff 14 (Cook), hired 09/03/25, completed one or more of the following required pre-service trainings prior to beginning job responsibilities: * Abuse reporting requirements; * Infectious disease prevention training; * Approved HCBS course; and * Approved LGBTQIA2S+ course. The need to ensure all newly hired staff completed required trainings prior to beginning job responsibilities was discussed with Staff 1 (ED) and Staff 2 (Interim Director of Nursing, LPN) at 10:26 am on 01/07/26. They acknowledged the findings.
- Plan of Correction
-
C0370 OAR 411-057-0070(3-4) Staffing Requirements and Training – Pre-service Actions to Correct Rule Violation: Four staff members were identified as not having completed all pre-service training as required. The identified staff members will have the missing required trainings assigned to them via Relias and the Staffing Coordinators will monitor for completion. Training records will be reviewed for all staff. Staff who did not complete all required pre-service trainings will have those trainings assigned to them in Relias. Staffing Coordinators will monitor for completion. Systemic Changes to Prevent Recurrence: A form will be developed that lists all required pre-service training modules. Staffing Coordinators will be responsible for tracking completion of pre-service training on the form and forms must be signed off on by the Nurse Manager, Director of Nursing, or Administrator prior to the staff member starting work. Monitoring to Ensure Sustained Compliance: Staffing Coordinators will report to the quality assurance committee on a quarterly basis on any gaps experienced in compliance with pre-service training, and the quality assurance who will adjust the plan as needed. Person Responsible: Staffing Coordinators
- Visit Number
- 7 - RL008722 - Revisit 1
- Visit Date
- 3/23/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0070 (3-4) Staffing Requirements and Training – Pre-service (3) PRE-SERVICE ORIENTATION FOR ALL EMPLOYEES. Prior to beginning their job responsibilities, all employees must complete orientation training regarding: (a) A review of their written position description with their job responsibilities. (b) RESIDENTS’ RIGHTS. Residents' rights and the values of community-based care, including the Department-approved LGBTQIA2S+ trainings. (A) Effective December 31, 2024, all staff must have completed the required training. All new staff, hired on and after January 1, 2025, must complete the required training prior to beginning job responsibilities. (B) The Department-approved LGBTQIA2S+ trainings shall address the elements described in paragraph (6)(b) of this rule. (c) Abuse and reporting requirements. (d) Fire safety and emergency procedures. (e) INFECTIOUS DISEASE PREVENTION. Prior to beginning their job responsibilities, unless the employee received the training described below within the 24-month period prior to the time of hiring, all employees must complete training addressing the prevention, recognition, control and reporting of the spread of infectious disease. (A) The Department, in consultation with the Oregon Health Authority, has determined this training must address the following curricula: (i) Transmission of communicable disease and infections, including development of a policy with criteria directing staff to stay home when ill with a communicable disease, so as not to transmit disease. (ii) Policy addressing respiratory hygiene and coughing etiquette. (iii) Standard precautions. (iv) Hand hygiene. (v) Use of personal protective equipment. (vi) Cleaning of physical environment, including, but not limited to disinfecting high-touch surfaces and equipment, and handling, storing, processing and transporting linens to prevent the spread of infection. (vii) Isolating and cohorting of residents during a disease outbreak. (viii) Employees must also receive training on the rights and responsibilities of employees to report disease outbreaks under ORS 433.004 and safeguards for employees who report disease outbreaks. (B) INFECTIOUS DISEASE TRAINING CURRICULUM. Pre-service infectious disease training curriculum must be approved by the Department before facilities may offer training to staff. (i) The pre-service training may be provided in person, in writing, by webinar or by other electronic means. (ii) Facilities or other entities that want to provide training curriculum to facilities must first present that curriculum to the Department for review and approval. (f) HOME AND COMMUNITY-BASED SERVICES (HCBS) TRAINING. All staff are required to complete the Department-approved HCBS training, as provided below: (A) Effective March 31, 2024, all staff must have completed the required training. (B) All new staff, hired on or after April 1, 2024, must complete the required training prior to beginning job responsibilities. (g) FOOD HANDLING. If the staff member's duties include preparing food, they must have a food handler's certificate. (4) PRE-SERVICE TRAINING FOR ALL DIRECT CARE STAFF. (a) DEMENTIA. Prior to providing care to residents, all direct care staff must complete an approved pre-service dementia training. (A) Documentation of dementia training: (i) A certificate of completion shall be issued to direct care staff who satisfactorily complete approved dementia training. Facilities shall also maintain records of all direct care staff who have successfully completed pre-service dementia training. (ii) Each facility shall maintain written documentation of continuing education completed, including required pre-service dementia training, for all direct care staff. (B) Portability of pre-service dementia training: After completing the pre-service training, if a direct care staff person is hired within 24 months by a different facility, the hiring facility may choose to accept the previous training or require the direct care staff to complete the hiring facility’s pre-service dementia training. (C) A certificate of completion must be made available to the Department upon request. (D) Pre-service dementia care training must include the following subject areas: (i) Education on the dementia disease process, including the progression of the disease, memory loss, and psychiatric and behavioral symptoms. (ii) Techniques for understanding, communicating, and responding to distressful behavioral symptoms, including, but not limited to, reducing the use of antipsychotic medications for non-standard uses. (iii) Strategies for addressing social needs of persons with dementia and engaging them with meaningful activities. (iv) Information concerning specific aspects of dementia care and ensuring the safety of residents with dementia, including, but not limited to, how to: (I) Identify and address pain. (II) Provide food and fluids. (III) Prevent wandering and elopement. (IV) Use a person-centered approach. (b) ORIENTATION TO RESIDENT. Pre-service orientation to resident: (A) Prior to providing personal care services for a resident, direct care staff must receive an orientation to the resident, including the resident’s service plan. (B) Direct care staff members must be directly supervised by a qualified person until they have successfully demonstrated satisfactory performance in any task assigned and the provision of individualized resident services, as applicable This Rule is not met as evidenced by:
C0420: Fire and Life Safety: Safety
- Visit Number
- 7 - RL008722 - Visit
- Visit Date
- 1/7/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0090 (1-2) Fire and Life Safety: Safety (1) FIRE DRILLS. All fire drills shall be conducted according to the Oregon Fire Code (OFC). (a) Unannounced fire drills must be conducted and recorded every other month at different times of the day, evening, and night shifts. (b) Fire and life safety instruction to staff must be provided on alternate months. (c) The Fire Authority may develop an alternative fire drill plan for the facility. Any such plan must be submitted to the Department. (d) A written fire drill record must be kept to document fire drills that include: (A) Date and time of day; (B) Location of simulated fire origin; (C) The escape route used; (D) Problems encountered and comments relating to residents who resisted or failed to participate in the drills; (E) Evacuation time period needed; (F) Staff members on duty and participating; and (G) Number of occupants evacuated. (e) Alternate exit routes must be used during fire drills to react to varying potential fire origin points. (f) The evacuation capability of the residents and staff is a function of both the ability of the residents to evacuate and the assistance provided by the staff. (g) Staff must provide fire evacuation assistance to residents from the building to a designated point of safety as determined by the Fire Authority having jurisdiction. Points of safety may include, outside the building, through a horizontal exit, or other areas as determined by the Fire Authority having jurisdiction. (h) The fire alarm system shall be activated during each fire drill, unless otherwise directed by the Fire Authority having jurisdiction. (2) If the facility is unable to meet the applicable evacuation level, the facility must make an immediate effort to make changes to ensure the evacuation standard is met. Changes must include, but not be limited to: (a) Increasing staff levels, (b) Changing staff assignments, (c) Requesting change in resident rooms, and (d) Arranging for special equipment. After making necessary changes, if the facility fails to meet the applicable evacuation level, the facility must issue an involuntary move-out notice to the residents in accordance with OAR 411-054-0080. This Rule is not met as evidenced by: Based on interview and record review, it was determined the facility failed to ensure fire drills were conducted and recorded every other month and that the written record documented all required components of the fire drill. Findings include, but are not limited to: Fire and life safety records were reviewed from 06/2025 through 12/2025, and the following was identified: * Fire drills were not consistently conducted every other month; and * Fire drills that were completed lacked documentation related to problems encountered with residents who declined to participate in the drill and what changes were made to ensure the facility could meet the evacuation standard. The need to ensure the facility conducted fire drills every other month and documented all required components of the fire drill was discussed with Staff 1 (ED) and Staff 2 (Interim Director of Nursing, LPN) on 01/07/26 at 11:19am. They acknowledged the findings.
- Plan of Correction
-
C0420 OAR 411-054-0090 (1-2) Fire and Life Safety: Safety Actions to Correct Rule Violation: The fire drill documentation form will be updated to include a place to document concerns regarding residents who decline to participate and a place to document any changes made to ensure we can meet the evacuation needs of those residents. A fire drill will be conducted and the new form utilized to document all required components, including concerns regarding residents who decline to participate and any changes were made to ensure we can meet the evacuation needs of the residents. Systemic Changes to Prevent Recurrence: As noted earlier, the fire drill documentation form will be updated to include a place to document concerns regarding residents who decline to participate and a place to document any changes made to ensure we can meet the evacuation needs of those residents. The Health Services Director will request all Fire Drill documentation from the Transportation and Security Manager on a bi-monthly basis to verify completion of required drills. Monitoring to Ensure Sustained Compliance: On a quarterly basis, the Transportation and Security Manager will report to the quality assurance committee on Fire Drill completion dates and documentation, and the quality assurance committee will adjust the plan as needed to identify any trends found. Person Responsible: Transportation and Security Manager
- Visit Number
- 7 - RL008722 - Revisit 1
- Visit Date
- 3/23/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0090 (1-2) Fire and Life Safety: Safety (1) FIRE DRILLS. All fire drills shall be conducted according to the Oregon Fire Code (OFC). (a) Unannounced fire drills must be conducted and recorded every other month at different times of the day, evening, and night shifts. (b) Fire and life safety instruction to staff must be provided on alternate months. (c) The Fire Authority may develop an alternative fire drill plan for the facility. Any such plan must be submitted to the Department. (d) A written fire drill record must be kept to document fire drills that include: (A) Date and time of day; (B) Location of simulated fire origin; (C) The escape route used; (D) Problems encountered and comments relating to residents who resisted or failed to participate in the drills; (E) Evacuation time period needed; (F) Staff members on duty and participating; and (G) Number of occupants evacuated. (e) Alternate exit routes must be used during fire drills to react to varying potential fire origin points. (f) The evacuation capability of the residents and staff is a function of both the ability of the residents to evacuate and the assistance provided by the staff. (g) Staff must provide fire evacuation assistance to residents from the building to a designated point of safety as determined by the Fire Authority having jurisdiction. Points of safety may include, outside the building, through a horizontal exit, or other areas as determined by the Fire Authority having jurisdiction. (h) The fire alarm system shall be activated during each fire drill, unless otherwise directed by the Fire Authority having jurisdiction. (2) If the facility is unable to meet the applicable evacuation level, the facility must make an immediate effort to make changes to ensure the evacuation standard is met. Changes must include, but not be limited to: (a) Increasing staff levels, (b) Changing staff assignments, (c) Requesting change in resident rooms, and (d) Arranging for special equipment. After making necessary changes, if the facility fails to meet the applicable evacuation level, the facility must issue an involuntary move-out notice to the residents in accordance with OAR 411-054-0080. This Rule is not met as evidenced by:
C0422: Fire and Life Safety: Training for Residents
- Visit Number
- 7 - RL008722 - Visit
- Visit Date
- 1/7/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0090 (5) Fire and Life Safety: Training for Residents (5) TRAINING FOR RESIDENTS. Residents must be instructed about the facility's fire and life safety procedures per OFC. (a) Each resident must be instructed within 24 hours of admission and re-instructed, at least annually, in general safety procedures, evacuation methods, responsibilities during fire drills, and designated meeting places outside the building or within the fire safe area in the event of an actual fire. This requirement does not apply to residents whose mental capability does not allow for following such instruction. (b) A written record of fire safety training, including content of the training sessions and the residents attending, must be kept. This Rule is not met as evidenced by: Based on interview and record review, it was determined the facility failed to ensure residents received annual re-instruction in general safety procedures, evacuation methods, responsibilities during fire drills, and designated meeting places outside the building or within the fire safe area in the event of an actual fire. Findings include, but are not limited to: Fire and life safety records were reviewed with Staff 4 (Transportation and Security Manager) on 01/06/26 at 12:40 pm. During the interview Staff 4 reported there was no documented evidence annual fire and life safety training for residents was completed. The need to ensure annual re-instruction on fire and life safety was provided to residents and documented as required was discussed with Staff 1 (ED) and Staff 2 (Interim Director of Nursing, LPN) on 01/07/26 at 11:19 am. They acknowledged the findings.
- Plan of Correction
-
C0422 OAR 411-054-0090 (5) Fire and Life Safety: Training for Residents Actions to Correct Rule Violation: All residents will receive required instruction, including general safety procedures, evacuation methods, responsibilities during fire drills, and designated meeting places outside the building or within the fire safe area. This instruction will be documented in the medical record. For residents whose cognitive capability does not allow for retaining such instruction, that determination will be documented in the medical record. Systemic Changes to Prevent Recurrence: Fire and Life Safety instruction will be conducted at quarterly care conferences in Q1 and Q3 of each calendar year. This instruction will be documented in the medical record. Monitoring to Ensure Sustained Compliance: On a quarterly basis, the Nurse Manager will report to the quality assurance committee on completed Fire and Life Safety Training and adjust the plan as needed to identify any trends found. Person Responsible: Nurse Manager
- Visit Number
- 7 - RL008722 - Revisit 1
- Visit Date
- 3/23/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0090 (5) Fire and Life Safety: Training for Residents (5) TRAINING FOR RESIDENTS. Residents must be instructed about the facility's fire and life safety procedures per OFC. (a) Each resident must be instructed within 24 hours of admission and re-instructed, at least annually, in general safety procedures, evacuation methods, responsibilities during fire drills, and designated meeting places outside the building or within the fire safe area in the event of an actual fire. This requirement does not apply to residents whose mental capability does not allow for following such instruction. (b) A written record of fire safety training, including content of the training sessions and the residents attending, must be kept. This Rule is not met as evidenced by:
C0435: Emergency and Disaster Planning
- Visit Number
- 7 - RL008722 - Visit
- Visit Date
- 1/7/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0093 (1-5) Emergency and Disaster Planning An emergency preparedness plan is a written procedure that identifies a facility's response to an emergency or disaster for the purpose of minimizing loss of life, mitigating trauma, and to the extent possible, maintaining services for residents, and preventing or reducing property loss. (1) The facility must prepare and maintain a written emergency preparedness plan in accordance with the OFC. (2) The emergency preparedness plan must: (a) Include analysis and response to potential emergency hazards including but not limited to: (A) Evacuation of a facility; (B) Fire, smoke, bomb threat, or explosion; (C) Prolonged power failure, water, or sewer loss; (D) Structural damage; (E) Hurricane, tornado, tsunami, volcanic eruption, flood, and earthquake; (F) Chemical spill or leak; and (G) Pandemic. (b) Address the medical needs of the residents including: (A) Access to medical records necessary to provide care and treatment; and (B) Access to pharmaceuticals, medical supplies, and equipment during and after an evacuation. (c) Include provisions and supplies sufficient to shelter in place for a minimum of three days without electricity, running water, or replacement staff. (3) The facility must notify the Department, the local AAA office, or designee, of the facility's status in the event of an emergency that requires evacuation and during any emergent situation when requested. (4) The facility must conduct a drill of the emergency preparedness plan at least twice a year in accordance with the OFC and other applicable state and local codes as required. One of the practice drills may consist of a walk-through of the duties or a discussion exercise with a hypothetical event, commonly known as a tabletop exercise. These simulated drills may not take the place of the required fire drills. (5) The facility must annually review or update the emergency preparedness plan as required by the OFC and the emergency preparedness plan must be available on-site for review upon request. This Rule is not met as evidenced by: Based on interview and record review, it was determined the facility failed to have a system in place to ensure a drill of their emergency preparedness plan was conducted at least twice a year. Findings include, but are not limited to: Fire and life safety records were reviewed with Staff 4 (Transportation and Security Manager) on 01/06/26 at 12:40 pm. During the interview Staff 4 reported the facility did not conduct any drills of the emergency preparedness plan in the last 12 months. The need to ensure the facility conducted two drills of the emergency preparedness plan annually was discussed with Staff 1 (ED) and Staff 2 (Interim Director of Nursing, LPN) on 01/07/26 at 11:19 am. They acknowledged the findings.
- Plan of Correction
-
C0435 OAR 411-054-0093 (1-5) Emergency and Disaster Planning Actions to Correct Rule Violation: The Transportation and Security Manager will plan and run two drills of the emergency plan. One of the drills will be a tabletop drill and the other will be a live drill with participation from staff and residents. Systemic Changes to Prevent Recurrence: The Health Services Director will request all emergency drill documentation from the Transportation and Security Manager on a bi-monthly basis to verify completion of required drills. Monitoring to Ensure Sustained Compliance: On a quarterly basis, the Transportation and Security Manager will submit a report to the quality assurance committee to include dates of the emergency preparedness drills conducted in the prior 12 months. The quality assurance committee will adjust the plan as needed to maintain compliance. Person Responsible: Transportation and Security Manager
- Visit Number
- 7 - RL008722 - Revisit 1
- Visit Date
- 3/23/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0093 (1-5) Emergency and Disaster Planning An emergency preparedness plan is a written procedure that identifies a facility's response to an emergency or disaster for the purpose of minimizing loss of life, mitigating trauma, and to the extent possible, maintaining services for residents, and preventing or reducing property loss. (1) The facility must prepare and maintain a written emergency preparedness plan in accordance with the OFC. (2) The emergency preparedness plan must: (a) Include analysis and response to potential emergency hazards including but not limited to: (A) Evacuation of a facility; (B) Fire, smoke, bomb threat, or explosion; (C) Prolonged power failure, water, or sewer loss; (D) Structural damage; (E) Hurricane, tornado, tsunami, volcanic eruption, flood, and earthquake; (F) Chemical spill or leak; and (G) Pandemic. (b) Address the medical needs of the residents including: (A) Access to medical records necessary to provide care and treatment; and (B) Access to pharmaceuticals, medical supplies, and equipment during and after an evacuation. (c) Include provisions and supplies sufficient to shelter in place for a minimum of three days without electricity, running water, or replacement staff. (3) The facility must notify the Department, the local AAA office, or designee, of the facility's status in the event of an emergency that requires evacuation and during any emergent situation when requested. (4) The facility must conduct a drill of the emergency preparedness plan at least twice a year in accordance with the OFC and other applicable state and local codes as required. One of the practice drills may consist of a walk-through of the duties or a discussion exercise with a hypothetical event, commonly known as a tabletop exercise. These simulated drills may not take the place of the required fire drills. (5) The facility must annually review or update the emergency preparedness plan as required by the OFC and the emergency preparedness plan must be available on-site for review upon request. This Rule is not met as evidenced by:
L0252: Resident Move-in & Evaluation: Res Evaluation
- Visit Number
- 7 - RL008722 - Visit
- Visit Date
- 1/7/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0034 (1)(c)(B)&(5)(a)(A-C) Resident Move-in & Evaluation: Res Evaluation (1) INITIAL SCREENING AND MOVE-IN. (c) Each resident record must, before move-in and when updated, include the following information: (B) To promote person-centered care, any variance from legal records, as indicated by the resident, regarding: (i) Name. (ii) Pronouns. (iii) Gender identity. (5) The resident evaluation must address the following elements: (a) For service planning purposes, if indicated by the resident, (A) Name (B) Pronouns. (C) Gender identity. This Rule is not met as evidenced by: Based on interview and record review, the facility failed to ensure move-in evaluations addressed all required elements, including gender identity, for 1 of 1 sampled resident (#3) whose move-in evaluation was reviewed. Findings include, but are not limited to: Refer to: C 252.
- Plan of Correction
-
L0252 OAR 411-054-0034(1)(c)(B)&(5)(a)(A-C) Resident Move-in & Evaluation: Res Evaluation For Plan of Correction, Refer to Plan of Correction for C252.
- Visit Number
- 7 - RL008722 - Revisit 1
- Visit Date
- 3/23/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0034 (1)(c)(B)&(5)(a)(A-C) Resident Move-in & Evaluation: Res Evaluation (1) INITIAL SCREENING AND MOVE-IN. (c) Each resident record must, before move-in and when updated, include the following information: (B) To promote person-centered care, any variance from legal records, as indicated by the resident, regarding: (i) Name. (ii) Pronouns. (iii) Gender identity. (5) The resident evaluation must address the following elements: (a) For service planning purposes, if indicated by the resident, (A) Name (B) Pronouns. (C) Gender identity. This Rule is not met as evidenced by:
L0370: Staffing Requirements and Training – Pre-service
- Visit Number
- 7 - RL008722 - Visit
- Visit Date
- 1/7/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0070 (3)(b)(A)(B)(C) Staffing Requirements and Training – Pre-service (3) PRE-SERVICE ORIENTATION FOR ALL EMPLOYEES. Prior to beginning their job responsibilities, all employees must complete orientation training regarding: (b) RESIDENTS’ RIGHTS. Residents' rights and the values of community-based care, including the Department-approved LGBTQIA2S+ trainings. (A) Effective December 31, 2024, all staff must have completed the required training. All new staff, hired on and after January 1, 2025, must complete the required training prior to beginning job responsibilities. (B) Facilities must select the LGBTQIA2S+ training to be used by the facility by either: (i) Choosing to use the standard Department-approved biennial LGBTQIA2S+ training, or (ii) Applying to the Department to request approval of a biennial LGBTQIA2S+ training to be provided by the facility. (C) ORS 441.116 requires all LGBTQIA2S+ trainings address: (i) Caring for LGBTQIA2S+ residents and residents living with human immunodeficiency virus. (ii) Preventing discrimination based on a resident’s sexual orientation, gender identity, gender expression or human immunodeficiency virus status. (iii) The defined terms commonly associated with LGBTQIA2S+ individuals and human immunodeficiency virus status. (iv) Best practices for communicating with or about LGBTQIA2S+ residents and residents living with human immunodeficiency virus, including the use of an individual’s chosen name and pronouns. (v) A description of the health and social challenges historically experienced by LGBTQIA2S+ residents and residents living with human immunodeficiency virus, including discrimination when seeking or receiving care at care facilities and the demonstrated physical and mental health effects within the LGBTQIA2S+ community associated with such discrimination. (vi) Strategies to create a safe and affirming environment for LGBTQIA2S+ residents and residents living with human immunodeficiency virus, including suggested changes to care facility policies and procedures, forms, signage, communication between residents and their families, activities, in-house services and staff training. The Department-approved LGBTQIA2S+ trainings shall address the elements described in paragraph (6)(b) of this rule. This Rule is not met as evidenced by: Based on interview and record review, it was determined the facility failed to ensure pre-service orientation was completed prior to providing services to residents, including the Department-approved LGBTQIA2S+ course, for 3 of 4 newly hired staff (#s 6, 11, and 14) whose training records were reviewed. Findings include, but are not limited to: Refer to C370.
- Plan of Correction
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L370 OAR 411-054-0070 (3)(b)(A)(B)(C) Staffing Requirements and Training - Pre-Service For Plan of Correction, Refer to Plan of Correction for C370.
- Visit Number
- 7 - RL008722 - Revisit 1
- Visit Date
- 3/23/2026
- Corrected Date
- N/A
- Details
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OAR 411-054-0070 (3)(b)(A)(B)(C) Staffing Requirements and Training – Pre-service (3) PRE-SERVICE ORIENTATION FOR ALL EMPLOYEES. Prior to beginning their job responsibilities, all employees must complete orientation training regarding: (b) RESIDENTS’ RIGHTS. Residents' rights and the values of community-based care, including the Department-approved LGBTQIA2S+ trainings. (A) Effective December 31, 2024, all staff must have completed the required training. All new staff, hired on and after January 1, 2025, must complete the required training prior to beginning job responsibilities. (B) Facilities must select the LGBTQIA2S+ training to be used by the facility by either: (i) Choosing to use the standard Department-approved biennial LGBTQIA2S+ training, or (ii) Applying to the Department to request approval of a biennial LGBTQIA2S+ training to be provided by the facility. (C) ORS 441.116 requires all LGBTQIA2S+ trainings address: (i) Caring for LGBTQIA2S+ residents and residents living with human immunodeficiency virus. (ii) Preventing discrimination based on a resident’s sexual orientation, gender identity, gender expression or human immunodeficiency virus status. (iii) The defined terms commonly associated with LGBTQIA2S+ individuals and human immunodeficiency virus status. (iv) Best practices for communicating with or about LGBTQIA2S+ residents and residents living with human immunodeficiency virus, including the use of an individual’s chosen name and pronouns. (v) A description of the health and social challenges historically experienced by LGBTQIA2S+ residents and residents living with human immunodeficiency virus, including discrimination when seeking or receiving care at care facilities and the demonstrated physical and mental health effects within the LGBTQIA2S+ community associated with such discrimination. (vi) Strategies to create a safe and affirming environment for LGBTQIA2S+ residents and residents living with human immunodeficiency virus, including suggested changes to care facility policies and procedures, forms, signage, communication between residents and their families, activities, in-house services and staff training. The Department-approved LGBTQIA2S+ trainings shall address the elements described in paragraph (6)(b) of this rule. This Rule is not met as evidenced by: