Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Inspection: RL012515

Provider Information


Brookdale Wilsonville

8170 VLAHOS DR
Wilsonville, OR 97070

Provider ID
50M228
Administrator
FELICITY HARVEY
Phone
(503) 682-0653
Email
felhar@brookdale.com

Inspection Details


Date
6/24/2026
Event ID
RL012515
Inspection type(s)
Re-Licensure
Deficiencies cited
3

Citation Details


C0160: Reasonable Precautions


Scope
L2 Pattern
Visit Number
8 - RL012515 - Visit
Visit Date
6/24/2026
Corrected Date
N/A
Details

OAR 411-054-0025 (4) Reasonable Precautions (4) Reasonable precautions must be exercised against any condition that could threaten the health, safety, or welfare of residents. This Rule is not met as evidenced by: Based on observation, interview, and record review it was determined the facility failed to have a device to ensure resident safety during an emergency evacuation for 6 of 29 residents ( #s 1, 2, 3, 4, 5, and 6). Findings include, but are not limited to: A review of the 05/31/26 Resident Evacuation Ability Form on 06/22/26 determined six residents (#s 1, 2, 3, 4, 5, and 6) who resided on the third floor of the facility required the use of a slide blanket to assist them down the stairs in the case of an emergency. On 06/22/26 at 11:30 AM, a review of the facility’s emergency evacuation process was performed and no evacuation device to assist residents downstairs was observed in the facility. On 06/22/26 from 12:47 PM through 2:48 PM, Staff 9 (Housekeeper), Staff 6 (Care Partner), Staff 5 (Resident Care Coordinator), and Staff 3 (Maintenance Technician) stated the facility did not have an evacuation device to be used in the case of an emergency for residents who were unable to ambulate down the facility stairs. On 06/22/26 at 2:54 PM, Staff 1 (Executive Director), Staff 2 (RN), Staff 4 (Health and Wellness Director/LPN), and Staff 13 (District Director of Operations) stated a slide blanket to be used for emergency evacuations to assist residents down the stairs was just acquired and they planned to train staff on the use of the device during the time of the survey. The need to have the necessary evacuation assistance device available to assist residents in the case of an emergency was reviewed with Staff 1, Staff 2, Staff 4, and Staff 13 on 06/23/26 at 12:52 PM. They acknowledged the findings.

Plan of Correction

1. Evacuation Blanket was brought to the community the same day-6/22/26 2. Current staff completed training on the use of the evacuation blanket by 6/23/26. Training on the use of the evacuation blanket will be conducted with new hires as part of the community's overall evacuation training. Ongoing evacuation training for staff will be conducted annually and included in evacuation drills. Signage for location of evacuation blanket will be posted conspicuously. Printed instructions on use will be posted next to evacuation blanket for reference. 3. Executive Director will conduct random audits of Evacuatione Blanket trainings for 30 days and monthly for 60 days. 4. Executive Director, Maintenance Supervisor and designee are responsible for this plan of correction.


Visit Number
8 - RL012515 - Revisit 1
Visit Date
9/9/2026
Corrected Date
N/A
Details

OAR 411-054-0025 (4) Reasonable Precautions (4) Reasonable precautions must be exercised against any condition that could threaten the health, safety, or welfare of residents. This Rule is not met as evidenced by:

C0370: Staffing Requirements and Training ? Pre-service


Scope
L2 Pattern
Visit Number
8 - RL012515 - Visit
Visit Date
6/24/2026
Corrected Date
N/A
Details

OAR 411-054-0070 (3-4) Staffing Requirements and Training – Pre-service (3) PRE-SERVICE ORIENTATION FOR ALL EMPLOYEES. Prior to beginning their job responsibilities, all employees must complete orientation training regarding: (a) A review of their written position description with their job responsibilities. (b) RESIDENTS’ RIGHTS. Residents' rights and the values of community-based care, including the Department-approved LGBTQIA2S+ trainings. (A) Effective December 31, 2024, all staff must have completed the required training. All new staff, hired on and after January 1, 2025, must complete the required training prior to beginning job responsibilities. (B) The Department-approved LGBTQIA2S+ trainings shall address the elements described in paragraph (6)(b) of this rule. (c) Abuse and reporting requirements. (d) Fire safety and emergency procedures. (e) INFECTIOUS DISEASE PREVENTION. Prior to beginning their job responsibilities, unless the employee received the training described below within the 24-month period prior to the time of hiring, all employees must complete training addressing the prevention, recognition, control and reporting of the spread of infectious disease. (A) The Department, in consultation with the Oregon Health Authority, has determined this training must address the following curricula: (i) Transmission of communicable disease and infections, including development of a policy with criteria directing staff to stay home when ill with a communicable disease, so as not to transmit disease. (ii) Policy addressing respiratory hygiene and coughing etiquette. (iii) Standard precautions. (iv) Hand hygiene. (v) Use of personal protective equipment. (vi) Cleaning of physical environment, including, but not limited to disinfecting high-touch surfaces and equipment, and handling, storing, processing and transporting linens to prevent the spread of infection. (vii) Isolating and cohorting of residents during a disease outbreak. (viii) Employees must also receive training on the rights and responsibilities of employees to report disease outbreaks under ORS 433.004 and safeguards for employees who report disease outbreaks. (B) INFECTIOUS DISEASE TRAINING CURRICULUM. Pre-service infectious disease training curriculum must be approved by the Department before facilities may offer training to staff. (i) The pre-service training may be provided in person, in writing, by webinar or by other electronic means. (ii) Facilities or other entities that want to provide training curriculum to facilities must first present that curriculum to the Department for review and approval. (f) HOME AND COMMUNITY-BASED SERVICES (HCBS) TRAINING. All staff are required to complete the Department-approved HCBS training, as provided below: (A) Effective March 31, 2024, all staff must have completed the required training. (B) All new staff, hired on or after April 1, 2024, must complete the required training prior to beginning job responsibilities. (g) FOOD HANDLING. If the staff member's duties include preparing food, they must have a food handler's certificate. (4) PRE-SERVICE TRAINING FOR ALL DIRECT CARE STAFF. (a) DEMENTIA. Prior to providing care to residents, all direct care staff must complete an approved pre-service dementia training. (A) Documentation of dementia training: (i) A certificate of completion shall be issued to direct care staff who satisfactorily complete approved dementia training. Facilities shall also maintain records of all direct care staff who have successfully completed pre-service dementia training. (ii) Each facility shall maintain written documentation of continuing education completed, including required pre-service dementia training, for all direct care staff. (B) Portability of pre-service dementia training: After completing the pre-service training, if a direct care staff person is hired within 24 months by a different facility, the hiring facility may choose to accept the previous training or require the direct care staff to complete the hiring facility’s pre-service dementia training. (C) A certificate of completion must be made available to the Department upon request. (D) Pre-service dementia care training must include the following subject areas: (i) Education on the dementia disease process, including the progression of the disease, memory loss, and psychiatric and behavioral symptoms. (ii) Techniques for understanding, communicating, and responding to distressful behavioral symptoms, including, but not limited to, reducing the use of antipsychotic medications for non-standard uses. (iii) Strategies for addressing social needs of persons with dementia and engaging them with meaningful activities. (iv) Information concerning specific aspects of dementia care and ensuring the safety of residents with dementia, including, but not limited to, how to: (I) Identify and address pain. (II) Provide food and fluids. (III) Prevent wandering and elopement. (IV) Use a person-centered approach. (b) ORIENTATION TO RESIDENT. Pre-service orientation to resident: (A) Prior to providing personal care services for a resident, direct care staff must receive an orientation to the resident, including the resident’s service plan. (B) Direct care staff members must be directly supervised by a qualified person until they have successfully demonstrated satisfactory performance in any task assigned and the provision of individualized resident services, as applicable This Rule is not met as evidenced by: Based on interview and record review, it was determined the facility failed to ensure 3 of 3 newly hired staff (#s 7, 8, and 11) completed all required pre-service orientation training prior to beginning their job responsibilities. Findings include, but are not limited to: Training records were reviewed on 06/23/26 with Staff 10 (Business Office Manager) and the following was identified: There was no documented evidence Staff 7 (Care Partner) hired 04/02/26, Staff 11 (Care Partner) hired 04/22/26, or Staff 8 (Medication Technician) hired 05/26/26 had completed the following required preservice orientation topics prior to beginning their job responsibilities: * Resident Rights and Values of CBC Care; and * Fire Safety and Emergency Procedures. The need for staff to complete all required pre-services orientation was discussed with Staff 1 (Executive Director), Staff 2 (RN), Staff 4 (Health and Wellness Director/LPN) and Staff 13 (District Director of Operations) on 06/23/26 at 1:20 pm. They acknowledged the findings. ?

Plan of Correction

1. Staff # 9,10,11 and 16 have completed fire safety training 2. Remaining staff files will be reviewed to validate completion of Pre-Service orientation topics as described by the rule. Business Office Manager was re-educated on Pre-Service training requirements per rule and associated community orientation training documents. Newly hired staff training compliance will be discussed in manager meeting weekly in order to verify pre-service requirements are met before job specific training begins. 3.Executive Director or designee will conduct random audits of pre-service training documentation weekly for 30-days and monthly for 60-days 4.Executive Director, Business Office Manager and designee are responsible for this plan of correction


Visit Number
8 - RL012515 - Revisit 1
Visit Date
9/9/2026
Corrected Date
N/A
Details

OAR 411-054-0070 (3-4) Staffing Requirements and Training – Pre-service (3) PRE-SERVICE ORIENTATION FOR ALL EMPLOYEES. Prior to beginning their job responsibilities, all employees must complete orientation training regarding: (a) A review of their written position description with their job responsibilities. (b) RESIDENTS’ RIGHTS. Residents' rights and the values of community-based care, including the Department-approved LGBTQIA2S+ trainings. (A) Effective December 31, 2024, all staff must have completed the required training. All new staff, hired on and after January 1, 2025, must complete the required training prior to beginning job responsibilities. (B) The Department-approved LGBTQIA2S+ trainings shall address the elements described in paragraph (6)(b) of this rule. (c) Abuse and reporting requirements. (d) Fire safety and emergency procedures. (e) INFECTIOUS DISEASE PREVENTION. Prior to beginning their job responsibilities, unless the employee received the training described below within the 24-month period prior to the time of hiring, all employees must complete training addressing the prevention, recognition, control and reporting of the spread of infectious disease. (A) The Department, in consultation with the Oregon Health Authority, has determined this training must address the following curricula: (i) Transmission of communicable disease and infections, including development of a policy with criteria directing staff to stay home when ill with a communicable disease, so as not to transmit disease. (ii) Policy addressing respiratory hygiene and coughing etiquette. (iii) Standard precautions. (iv) Hand hygiene. (v) Use of personal protective equipment. (vi) Cleaning of physical environment, including, but not limited to disinfecting high-touch surfaces and equipment, and handling, storing, processing and transporting linens to prevent the spread of infection. (vii) Isolating and cohorting of residents during a disease outbreak. (viii) Employees must also receive training on the rights and responsibilities of employees to report disease outbreaks under ORS 433.004 and safeguards for employees who report disease outbreaks. (B) INFECTIOUS DISEASE TRAINING CURRICULUM. Pre-service infectious disease training curriculum must be approved by the Department before facilities may offer training to staff. (i) The pre-service training may be provided in person, in writing, by webinar or by other electronic means. (ii) Facilities or other entities that want to provide training curriculum to facilities must first present that curriculum to the Department for review and approval. (f) HOME AND COMMUNITY-BASED SERVICES (HCBS) TRAINING. All staff are required to complete the Department-approved HCBS training, as provided below: (A) Effective March 31, 2024, all staff must have completed the required training. (B) All new staff, hired on or after April 1, 2024, must complete the required training prior to beginning job responsibilities. (g) FOOD HANDLING. If the staff member's duties include preparing food, they must have a food handler's certificate. (4) PRE-SERVICE TRAINING FOR ALL DIRECT CARE STAFF. (a) DEMENTIA. Prior to providing care to residents, all direct care staff must complete an approved pre-service dementia training. (A) Documentation of dementia training: (i) A certificate of completion shall be issued to direct care staff who satisfactorily complete approved dementia training. Facilities shall also maintain records of all direct care staff who have successfully completed pre-service dementia training. (ii) Each facility shall maintain written documentation of continuing education completed, including required pre-service dementia training, for all direct care staff. (B) Portability of pre-service dementia training: After completing the pre-service training, if a direct care staff person is hired within 24 months by a different facility, the hiring facility may choose to accept the previous training or require the direct care staff to complete the hiring facility’s pre-service dementia training. (C) A certificate of completion must be made available to the Department upon request. (D) Pre-service dementia care training must include the following subject areas: (i) Education on the dementia disease process, including the progression of the disease, memory loss, and psychiatric and behavioral symptoms. (ii) Techniques for understanding, communicating, and responding to distressful behavioral symptoms, including, but not limited to, reducing the use of antipsychotic medications for non-standard uses. (iii) Strategies for addressing social needs of persons with dementia and engaging them with meaningful activities. (iv) Information concerning specific aspects of dementia care and ensuring the safety of residents with dementia, including, but not limited to, how to: (I) Identify and address pain. (II) Provide food and fluids. (III) Prevent wandering and elopement. (IV) Use a person-centered approach. (b) ORIENTATION TO RESIDENT. Pre-service orientation to resident: (A) Prior to providing personal care services for a resident, direct care staff must receive an orientation to the resident, including the resident’s service plan. (B) Direct care staff members must be directly supervised by a qualified person until they have successfully demonstrated satisfactory performance in any task assigned and the provision of individualized resident services, as applicable This Rule is not met as evidenced by:

C0420: Fire and Life Safety: Safety


Scope
L2 Widespread
Visit Number
8 - RL012515 - Visit
Visit Date
6/24/2026
Corrected Date
N/A
Details

OAR 411-054-0090 (1-2) Fire and Life Safety: Safety (1) FIRE DRILLS. All fire drills shall be conducted according to the Oregon Fire Code (OFC). (a) Unannounced fire drills must be conducted and recorded every other month at different times of the day, evening, and night shifts. (b) Fire and life safety instruction to staff must be provided on alternate months. (c) The Fire Authority may develop an alternative fire drill plan for the facility. Any such plan must be submitted to the Department. (d) A written fire drill record must be kept to document fire drills that include: (A) Date and time of day; (B) Location of simulated fire origin; (C) The escape route used; (D) Problems encountered and comments relating to residents who resisted or failed to participate in the drills; (E) Evacuation time period needed; (F) Staff members on duty and participating; and (G) Number of occupants evacuated. (e) Alternate exit routes must be used during fire drills to react to varying potential fire origin points. (f) The evacuation capability of the residents and staff is a function of both the ability of the residents to evacuate and the assistance provided by the staff. (g) Staff must provide fire evacuation assistance to residents from the building to a designated point of safety as determined by the Fire Authority having jurisdiction. Points of safety may include, outside the building, through a horizontal exit, or other areas as determined by the Fire Authority having jurisdiction. (h) The fire alarm system shall be activated during each fire drill, unless otherwise directed by the Fire Authority having jurisdiction. (2) If the facility is unable to meet the applicable evacuation level, the facility must make an immediate effort to make changes to ensure the evacuation standard is met. Changes must include, but not be limited to: (a) Increasing staff levels, (b) Changing staff assignments, (c) Requesting change in resident rooms, and (d) Arranging for special equipment. After making necessary changes, if the facility fails to meet the applicable evacuation level, the facility must issue an involuntary move-out notice to the residents in accordance with OAR 411-054-0080. This Rule is not met as evidenced by: Based on interview and record review it was determined the facility failed to perform life safety training on alternating months upon review of a six-month period. Findings include, but are not limited to: Review of fire and life safety records from 01/2026 through 06/2026 revealed life safety training had not occurred on alternating months. The need to ensure life safety training was provided to staff on alternating months from fire drills was discussed with Staff 1 (Executive Director), Staff 2 (RN), Staff 4 (Health and Wellness Director/LPN), Staff 7 (District RN), and Staff 13 (District Director of Operations) on 06/10/26 at 1:20 pm. They acknowledged the findings. Based on interview and record review it was determined the facility failed to perform life safety training on alternating months upon review of a six-month period. Findings include, but are not limited to: Review of fire and life safety records from 01/2026 through 06/2026 revealed life safety training had not occurred on alternating months. The need to ensure life safety training was provided to staff on alternating months from fire drills was discussed with Staff 1 (Executive Director), Staff 2 (RN), Staff 4 (Health and Wellness Director/LPN), Staff 7 (District RN), and Staff 13 (District Director of Operations) on 06/10/26 at 1:20 pm. They acknowledged the findings.

Plan of Correction

1. On June 29, 2026, the Maintenance Supervisor was re-educated on the requirement to provide training on a fire and life safety topic on the alternating months from fire drills. 2. By July 7, 2026, a list will be created with the fire and life safety topics to be covered in the remaining alternate months for 2026. 3. Executive Director or designee will audit the fire and life safety inservice education documentation monthly for 3 months to confirm that a fire and life safety topic was covered on the alternate months from fire drills. After three months, the Executive Director will audit the records quartely thereafter. 4. Executive Director, Maintenance Supervisior and designee are responsible for this plan of correction.


Visit Number
8 - RL012515 - Revisit 1
Visit Date
9/9/2026
Corrected Date
N/A
Details

OAR 411-054-0090 (1-2) Fire and Life Safety: Safety (1) FIRE DRILLS. All fire drills shall be conducted according to the Oregon Fire Code (OFC). (a) Unannounced fire drills must be conducted and recorded every other month at different times of the day, evening, and night shifts. (b) Fire and life safety instruction to staff must be provided on alternate months. (c) The Fire Authority may develop an alternative fire drill plan for the facility. Any such plan must be submitted to the Department. (d) A written fire drill record must be kept to document fire drills that include: (A) Date and time of day; (B) Location of simulated fire origin; (C) The escape route used; (D) Problems encountered and comments relating to residents who resisted or failed to participate in the drills; (E) Evacuation time period needed; (F) Staff members on duty and participating; and (G) Number of occupants evacuated. (e) Alternate exit routes must be used during fire drills to react to varying potential fire origin points. (f) The evacuation capability of the residents and staff is a function of both the ability of the residents to evacuate and the assistance provided by the staff. (g) Staff must provide fire evacuation assistance to residents from the building to a designated point of safety as determined by the Fire Authority having jurisdiction. Points of safety may include, outside the building, through a horizontal exit, or other areas as determined by the Fire Authority having jurisdiction. (h) The fire alarm system shall be activated during each fire drill, unless otherwise directed by the Fire Authority having jurisdiction. (2) If the facility is unable to meet the applicable evacuation level, the facility must make an immediate effort to make changes to ensure the evacuation standard is met. Changes must include, but not be limited to: (a) Increasing staff levels, (b) Changing staff assignments, (c) Requesting change in resident rooms, and (d) Arranging for special equipment. After making necessary changes, if the facility fails to meet the applicable evacuation level, the facility must issue an involuntary move-out notice to the residents in accordance with OAR 411-054-0080. This Rule is not met as evidenced by: