Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Inspection: TBT0

Provider Information


Rackleff Place

655 SW 13TH AVE
Canby, OR 97013

Provider ID
70M075
Administrator
Lynnine Vickers
Phone
(503) 266-9555
Email
lynn.vickers@prestigecare.com

Inspection Details


Date
7/1/2024
Event ID
TBT0
Inspection type(s)
Complaint Investig.
Deficiencies cited
4

Citation Details


C0242: Resident Services: Activities


Visit Number
1
Visit Date
7/1/2024
Corrected Date
N/A
Details

Based on observation, interview and record review, conducted during a site visit on 07/01/24, it was confirmed the facility failed to provide a daily program of social and recreational activities. Findings include, but are not limited to:


During the site visit on 07/01/24 the facility's activity schedule for July 2024 was observed and reviewed. Sundays and Mondays were noted to contain only one activity each day:

Sunday: Church at 1pm; and

Monday: Movie Matinee with no time listed.


During separate interviews, unsampled residents stated:

*The facility had activities Tuesday through Saturday when the activity director was scheduled;

*S/he would like to see more activities. S/he would like a van or bus to do group outings like parks or

picnics, and would like to be able to shop; and

*There are not a lot of activities available so s/he doesn't participate.


No activities were observed during the site visit.


The facility failed to provide a daily program of social and recreational activities.


The findings were reviewed with and acknowledged by Staff 6 (Administrator), Staff 7 (Regional RN) and Staff 8 (Regional Operations) on 07/01/24.


Verbal plan of correction: Over the next 30 days, Activities Director to complete 1:1 visits with residents to better identify what activities residents want. Administrator will be responsible to ensure activities occur on Sundays and Mondays in the absence of activities staff.




C0303: Systems: Treatment Orders


Visit Number
1
Visit Date
7/1/2024
Corrected Date
N/A
Details

Based on interview and record review, conducted during a site visit on 07/01/24, it was confirmed the facility failed to carry out medication and treatment orders as prescribed for 1 of 1 sampled resident (#1). Findings include, but are not limited to:


A review of Resident 1's signed physician orders revealed Vitamin D3 1000ui 1 cap by mouth once a day.


A review of Resident 1's records revealed a fax to physician dated 05/07/24 that indicated, "[Resident 1] is on Vitamin D3 1000 ui, the vitamin D3 family provided is Vitamin D3 2000 ui... not sure how long [s/he] was gettng 2000 ui insread of 1000 ui. [S/he's] on alert to monitor.


During an interview on 07/01/24, Staff 7 (Corportate RN) confirmed Resident 1 received the wrong dose of Vitamin D3 for some time.


The findings were reviewed with and acknowledged by Staff 6 (Administrator), Staff 7 and Staff 8 (Regional Operations) on 07/01/24.


The facility failed to carry out medication and treatment orders as prescribed.


Verbal plan of correction: The facility had corrected the issue and had the correct doseage on hand during to the site visit.

C0370: Staffing Requirements and Training – Pre-Serv


Visit Number
1
Visit Date
7/1/2024
Corrected Date
N/A
Details

Based on observation, interview and record review, conducted during a site visit on 07/01/24, it was confirmed the facility failed to have a training program that includes methods to determine competency of direct care staff through evaluation, observation, or written testing for 3 of 3 sampled staff (#s 1, 3 and 4). Findings include, but are not limited to:


Staff 1 was observed working independently on 07/01/24.

A review of Staff 1's training documents including Part II Direct Care staff due on 11/8/23 were unsigned by Staff 1 and the trainer. Staff 6 (Administrator) signed the documents on 07/01/24 during the site visit. Staff 1's medication and competencies checklist were completed on 01/26/24 and were not signed by the trainer.


Staff 3 was observed working independently on 07/01/24.

A review of Staff 3's training documents including Care Partners Job Skills training was completed on 12/05/23 and was signed by the trainer on 12/13/23 and signed by Staff 3 on 07/01/24. Staff 3's Orientation Part II - Direct Care Staff due on 12/28/23 were signed by Staff 3 and Staff 6 on 07/01/24 and were not signed by the trainer.


Staff 4 was observed working independently on 07/01/24.

A review of Staff 4's training documents including Care Partners Job Skills Training revealed training began on 01/04/24 and was not signed by Staff 4 or the trainer until 07/01/24. Staff 4's Orientation - Part II: Direct Care Staff due on 03/02/23 was signed by Staff 4, the trainer and Staff 6 on 07/01/24.


During an interview on 07/01/24, Staff 8 (Regional Operations) was asked why training documents completed 6 or more months ago were signed today, she stated she spoke with Staff 6 who realized she hadn't signed the training documents back then, so she signed them today. Staff 8 stated she re-educated Staff 6 on the importance of completing training documents timely.


The findings were reviewed with and acknowledged by Staff 6, Staff 7 (Corporate RN) and Staff 8 on 07/01/24


The facility failed to have a training program that includes methods to determine competency of direct care staff through evaluation, observation, or written testing.


A written plan of correction was requested and accepted during the site visit.

C0513: Doors, Walls, Elevators, Odors


Visit Number
1
Visit Date
7/1/2024
Corrected Date
N/A
Details

Based on interview, conducted during a site visit on 07/01/24, it was confirmed the facility failed to keep all equipment necessary for the health, safety, and comfort of the resident in clean and good repair for 1 of 1 sampled resident (# 4). Findings include, but are not limited to:


During an interview on 07/01/24, Staff 8 (Regional Operations) stated she had self-reported the incident in which Resident 4's toilet seat was left broken and fired the maintenance director because of the incident.


Resident 4 no longer resided in the facility and was unable to be interviewed or observed.


The findings were reviewed with and acknowledged by Staff 6 (Administrator), Staff 7 (Corporate RN) and Staff 8 on 07/01/24.


The facility failed to keep all equipment necessary for the health, safety, and comfort of the resident in clean and good repair.