Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Inspection: VW5A

Provider Information


Royalton Place Memory Care

5555 SE KING RD
Milwaukie, OR 97222

Provider ID
50R383
Administrator
Angela Fletcher
Phone
(503) 653-1854
Email
angelafl@cascadeliving.com

Inspection Details


Date
4/1/2025
Event ID
VW5A
Inspection type(s)
Complaint Investig.
Deficiencies cited
2

Citation Details


C0360: Staffing Requirements and Training: Staffing


Visit Number
1
Visit Date
4/1/2025
Corrected Date
N/A
Details

Based on observation, interview, and record review, conducted during a site visit on 04/01/25, the facility's failure to maintain and implement an Acuity-Based Staffing Tool (ABST) was substantiated. Findings include, but are not limited to:


The facility's posted staffing plan indicated the following:

* Day: one med tech and three caregivers;

* Evening: one med tech and three caregivers; and

* Night: one med tech and one caregiver.


A review of the facility's staff schedule, dated 03/25/25 to 04/01/25, revealed the facility was not consistently staffing to their posted staffing plan.


Additionally, in an observation of day shift, only two caregivers were working.


A review of the facility's ABST revealed multiple residents' profiles had not been updated in the last quarter.


The findings were reviewed with and acknowledged by Staff 1 (Memory Care Administrator), Staff 2 (Assisted Living Administrator), and Staff 3 (Wellness Director).


The facility's failure to maintain and implement an Acuity-Based Staffing Tool (ABST) was substantiated.

C0363: Acuity Based Staffing Tool - Updates & Plan


Visit Number
1
Visit Date
4/1/2025
Corrected Date
N/A
Details

Based on observation, interview, and record review, conducted during a site visit on 04/01/25, the facility's failure to maintain and implement an Acuity-Based Staffing Tool (ABST) was substantiated. Findings include, but are not limited to:


The facility's posted staffing plan indicated the following:

* Day: one med tech and three caregivers;

* Evening: one med tech and three caregivers; and

* Night: one med tech and one caregiver.


A review of the facility's staff schedule, dated 03/25/25 to 04/01/25, revealed the facility was not consistently staffing to their posted staffing plan.


Additionally, in an observation of day shift, only two caregivers were working.


A review of the facility's ABST revealed multiple residents' profiles had not been updated in the last quarter.


The findings were reviewed with and acknowledged by Staff 1 (Memory Care Administrator), Staff 2 (Assisted Living Administrator), and Staff 3 (Wellness Director).


The facility's failure to maintain and implement an Acuity-Based Staffing Tool (ABST) was substantiated.