Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Inspection: X46C

Provider Information


The Estates at Town Center

8607 SE CAUSEY AVE
Happy Valley, OR 97086

Provider ID
70M094
Administrator
Sylvie Zotoff
Phone
(503) 654-4500
Email
sylvie.zotoff@estatestowncenter.com

Inspection Details


Date
3/27/2024
Event ID
X46C
Inspection type(s)
Complaint Investig.
Deficiencies cited
1

Citation Details


C0361: Acuity-Based Staffing Tool


Scope
L2 Widespread
Visit Number
1
Visit Date
3/27/2024
Corrected Date
N/A
Details

Based on interview and record review, conducted during a site visit on 03/27/24, it was confirmed the facility failed to fully implement and update an Acuity Based Staffing Tool (ABST) for 4 of 4 sampled residents (#s 1, 2, 3 and 4). Findings include, but are not limited to.


During a phone interview on 03/27/24, Staff 3 (Executive Director) stated the facility was using the ODHS ABST tool.


Residents 1, 2 and 3's ABST profiles had not been updated in the last quarter as required by rule.


Resident 4 moved into the facility on 03/22/24 and as of 03/27/24 had not yet been entered into the tool.


The findings were reviewed with and acknowledged by Staff 3 by phone on 03/28/24.


The facility failed to fully implement and update an ABST.