Provider Details - Hillside Heights Rehabilitation Center | Licensed Long-Term Care Settings Search

Hillside Heights Rehabilitation Center

1201 MCLEAN BLVD.
Eugene, OR 97405

(541) 683-2155

Administrator name: Joanne M Allan

ID: 385046
Status: Open
Type: Nursing Facility
Licensed beds: 83
Accepts Medicaid: Yes
Memory Care: No

Owner: Volare Health, LLC

1201 McLean Boulevard
Eugene, OR 97405

(541) 683-2155

Owner since: 3/1/2023

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

Review Consumer Statements

This tab displays five years of inspection history. For inspection information older than five years, please visit ODHS Records Request .
To learn more about inspections see: Provider Information

Records that are highlighted and show the icon, occurred under the current provider owner.

Inspections
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
4/8/2026	22D5CC	Complaint, Re-Licensure	3
1/30/2026	1E1BA0	Complaint, Re-Licensure, Recertification	8
12/5/2025	1DA49B	Complaint, Licensure Complaint	5
11/19/2025	1DBCBA	Complaint, Re-Licensure	0
8/30/2024	OGVJ	Complaint, Licensure Complaint, Re-Licensure, Recertification, State Licensure	12
12/7/2023	W485	Complaint, Licensure Complaint, State Licensure	3
3/24/2023	X2DS	Complaint, Licensure Complaint, Re-Licensure, Recertification, State Licensure	22
3/4/2022	MQ1V	Re-Licensure, Recertification, State Licensure	7
12/17/2021	89DR	Complaint, Licensure Complaint, State Licensure	5
10/7/2021	1JUQ	State Licensure	0

10 records found

The information on this tab comes from a database called iQIES, which is managed by the Centers for Medicare & Medicaid Services (CMS). Sometimes CMS changes how the data is organized. When that happens, the information may not show up here until our system is updated to match those changes. If this tab is empty and you have questions about a facility’s survey, please email nf.licensing@odhs.oregon.gov for help.

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Abuse violations
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to adequately care plan related to falls Failed to administer medication as ordered Failed to assure timely medical treatment Failed to comply with move-out, transfer or discharge requirements Failed to follow care plan Failed to intervene when resident's condition changed Failed to protect resident from financial exploitation Failed to provide a safe medication administration system Failed to provide appropriate skin care Failed to provide medical treatment as ordered Failed to provide safe environment Failed to provide service	Level Level Between And	Type Type Abuse: Financial abuse Abuse: Neglect Abuse: Verbal/Mental abuse
10/9/2020	OR0002679600	Failed to provide medical treatment as ordered	3	Abuse: Neglect
8/1/2020	OR0002679800	Failed to comply with move-out, transfer or discharge requirements	3	Abuse: Neglect
6/4/2017	ES171760	Failed to provide service	2	Abuse: Neglect
3/22/2017	ES170428	Failed to provide a safe medication administration system	2	Abuse: Neglect
2/13/2017	ES179778	Failed to protect resident from financial exploitation	3	Abuse: Financial abuse
8/18/2016	OR0001160600	Failed to adequately care plan related to falls	2	Abuse: Neglect
3/7/2016	ES164902	Failed to address resident's behavior	2	Abuse: Neglect
2/4/2016	ES164538	Failed to administer medication as ordered	2	Abuse: Verbal/Mental abuse
12/16/2014	OR0000939500	Failed to assure timely medical treatment	2	Abuse: Neglect
11/16/2014	ES149275	Failed to provide a safe medication administration system	2	Abuse: Neglect

19 records found | Page 1 of 2

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Licensing violations
Date Date From To	Report number Report number	Allegation Allegation Failed to adequately care plan related to falls Failed to administer medication as ordered Failed to assist with dressing or grooming Failed to assure adequate supply or equipment Failed to assure proper hydration Failed to communicate necessary information Failed to control pests Failed to follow care plan Failed to investigate injury of unknown origin to rule out abuse Failed to notify family Failed to protect resident from physical abuse Failed to protect resident from rape Failed to protect resident from rough treatment Failed to protect resident from verbal abuse Failed to provide a homelike environment Failed to provide a safe medication administration system Failed to provide appropriate skin care Failed to provide appropriate staffing Failed to provide medical treatment as ordered Failed to provide or assist with hygiene Failed to provide safe environment Failed to provide service Failed to provide transportation for medical or social purposes Failed to submit timely or adequate staffing documentation	Level Level Between And	Type Type Licensing Violation
9/8/2025	CALMS - 00087649	Failed to provide appropriate staffing	2	Licensing Violation
12/31/2024	950643 - 1412786	Failed to assure adequate supply or equipment	2	Licensing Violation
12/27/2024	950642 - 1403465	Failed to investigate injury of unknown origin to rule out abuse	2	Licensing Violation
8/26/2024	OR0005036802	Failed to provide a homelike environment	2	Licensing Violation
6/9/2023	OR0004498804	Failed to communicate necessary information	2	Licensing Violation
2/7/2023	OR0004060501	Failed to provide or assist with hygiene	2	Licensing Violation
2/7/2023	OR0004060500	Failed to provide or assist with hygiene	2	Licensing Violation
12/18/2021	OR0003356400	Failed to protect resident from physical abuse	2	Licensing Violation
12/10/2021	OR0003374500	Failed to administer medication as ordered	2	Licensing Violation
12/1/2021	OR0003344702	Failed to assist with dressing or grooming	2	Licensing Violation

39 records found | Page 1 of 4

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Regulatory actions
	Sanction Sanction	Allegation Allegation	Type Type	Effective date Effective date From To	End date End date From To	Actions
No Results Found

0 records found

Provider Details - Hillside Heights Rehabilitation Center

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