Provider Details - Hearthstone Nursing and Rehabilitation Center

Hearthstone Nursing and Rehabilitation Center

2901 E. BARNETT ROAD
Medford, OR 97504

(541) 779-4221

Administrator name: Ryan Lockwood

ID: 385091
Status: Open
Type: Nursing Facility
Licensed beds: 96
Accepts Medicaid: Yes
Memory Care: No

Owner: Medford Nursing & Rehab Center LLC

2901 East Barnett Road
Medford, OR 97504

(541) 779-4221

Owner since: 3/1/2023

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

Review Consumer Statements

This tab displays five years of inspection history. For inspection information older than five years, please visit ODHS Records Request .
To learn more about inspections see: Provider Information

Records that are highlighted and show the icon, occurred under the current provider owner.

Inspections
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
6/11/2026	234F4F	Complaint, Re-Licensure	0
3/4/2026	1E4BB2	Complaint, Re-Licensure	8
11/25/2025	1D92B2	Complaint, Re-Licensure	2
9/16/2025	1D6BF8	Complaint, Re-Licensure	0
7/30/2025	1D1DB0	Complaint, Licensure Complaint	0
5/23/2025	4ZIZ	Complaint, Licensure Complaint, Re-Licensure, Recertification, State Licensure	7
3/13/2025	QYLS	Complaint, Licensure Complaint, State Licensure	0
12/7/2024	LLGS	Complaint, Licensure Complaint, Re-Licensure, Recertification, State Licensure	13
11/5/2024	0DXQ	Complaint, Licensure Complaint, State Licensure	2
6/28/2024	Z6VC	Complaint, Licensure Complaint, Re-Licensure, Recertification, State Licensure	18

20 records found | Page 1 of 2

The information on this tab comes from a database called iQIES, which is managed by the Centers for Medicare & Medicaid Services (CMS). Sometimes CMS changes how the data is organized. When that happens, the information may not show up here until our system is updated to match those changes. If this tab is empty and you have questions about a facility’s survey, please email nf.licensing@odhs.oregon.gov for help.

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Abuse violations
Date Date From To	Report number Report number	Allegation Allegation Failed to adequately care plan related to falls Failed to administer ordered medication Failed to assist with ambulation or mobility Failed to assure resident was safe Failed to intervene when resident's condition changed Failed to protect resident from inappropriate sexual contact Failed to protect resident from mental or emotional abuse Failed to protect resident from physical abuse Failed to protect resident from rough treatment Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide appropriate skin care Failed to provide medical treatment as ordered Failed to provide oversight and monitoring of change of condition Failed to provide safe environment Failure to provide a system that prevents theft or misuse of medication	Level Level Between And	Type Type Abuse: Financial abuse Abuse: Financial Exploitation Abuse: Neglect Abuse: Physical Abuse Abuse: Sexual abuse Abuse: Verbal Abuse Abuse: Verbal/Mental abuse
4/3/2025	OR0005668700	Failed to protect resident from inappropriate sexual contact	2	Abuse: Sexual Abuse
7/7/2024	OR0005290900	Failure to provide a system that prevents theft or misuse of medication	2	Abuse: Financial Exploitation
5/19/2024	OR0005041200	Failed to provide medical treatment as ordered	4	Abuse: Neglect
5/19/2024	OR0004962101	Failed to provide medical treatment as ordered	4	Abuse: Neglect
5/19/2024	OR0005053800	Failed to protect resident from inappropriate sexual contact	4	Abuse: Sexual Abuse
5/19/2024	OR0004962107	Failed to protect resident from inappropriate sexual contact	4	Abuse: Sexual Abuse
4/22/2024	OR0005053801	Failed to provide medical treatment as ordered	4	Abuse: Neglect
2/26/2024	OR0005048300	Failed to provide appropriate skin care	4	Abuse: Neglect
2/26/2024	OR0004962100	Failed to provide appropriate skin care	4	Abuse: Neglect
2/26/2024	OR0004953100	Failed to provide appropriate skin care	4	Abuse: Neglect

31 records found | Page 1 of 4

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Licensing violations
Date Date From To	Report number Report number	Allegation Allegation Failed to adequately care plan related to falls Failed to administer medication as ordered Failed to answer call light in a timely manner Failed to assist with ambulation or mobility Failed to assist with dressing or grooming Failed to assist with eating Failed to assist with toileting Failed to assist with transfer Failed to assure a qualified caregiver was present Failed to assure food safety Failed to assure resident rights Failed to assure resident was safe Failed to assure timely medical treatment Failed to care plan in accordance with assessment Failed to comply with move-out, transfer or discharge requirements Failed to cooperate with an investigation Failed to follow care plan Failed to keep medication record current or accurate Failed to maintain a safe physical environment Failed to make facility or resident records accessible Failed to notify family Failed to perform adequate screening or assessment Failed to properly admit or re-admit Failed to properly plan care Failed to protect resident from financial exploitation Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide a therapeutic diet Failed to provide appropriate activities Failed to provide appropriate housekeeping services Failed to provide appropriate pain control Failed to provide appropriate skin care Failed to provide appropriate staffing Failed to provide assistive devices Failed to provide infection control Failed to provide inservice Failed to provide medical treatment as ordered Failed to provide or assist with hygiene Failed to provide or maintain resident care equipment Failed to provide oversight and monitoring of change of condition Failed to provide proper food/nutrition Failed to provide safe environment Failed to provide sanitary food service conditions Failed to provide service Failed to provide transportation for medical or social purposes Failed to report potential or suspected abuse Failed to submit timely or adequate staffing documentation Failure to provide a system that prevents theft or misuse of medication	Level Level Between And	Type Type Licensing Violation
5/6/2026	CALMS - 00108682	Failed to provide appropriate staffing	2	Licensing Violation
1/23/2026	CALMS - 00097898	Failed to provide appropriate staffing	2	Licensing Violation
12/31/2025	2735420 - 4501842	Failed to administer medication as ordered	2	Licensing Violation
10/27/2025	CALMS - 00090816	Failed to provide appropriate staffing	2	Licensing Violation
10/9/2025	2639218 - 4352359	Failed to assure resident was safe	2	Licensing Violation
9/17/2025	2619567 - 4324362	Failed to assure resident was safe	2	Licensing Violation
8/13/2025	2599199 - 4291053	Failed to provide assistive devices	2	Licensing Violation
8/10/2025	2599199 - 4291034	Failed to provide appropriate staffing	2	Licensing Violation
7/1/2025	2578780 - 4259890	Failed to answer call light in a timely manner	2	Licensing Violation
5/20/2025	CALMS - 00079282	Failed to provide appropriate staffing	2	Licensing Violation

148 records found | Page 1 of 15

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Records that are highlighted and show the icon, occurred under the current provider owner.

Regulatory actions
Sanction Sanction	Allegation Allegation Failed to properly plan care Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide appropriate staffing	Type Type Condition License Condition	Effective date Effective date From To	End date End date From To
NFCD24-00131	Failed to provide a safe medication administration system	License Condition	12/6/2024	12/19/2024
NFCD24-00060	Failed to properly plan care	License Condition	5/23/2024	8/15/2024
NFCD23-00062	Failed to provide appropriate staffing	License Condition	11/30/2023	2/5/2024
NFCD19-014	Failed to protect resident from verbal abuse	Condition	8/22/2019	9/10/2019

4 records found

Provider Details - Hearthstone Nursing and Rehabilitation Center

Warning