Provider Details - Regency Florence | Licensed Long-Term Care Settings Search

Regency Florence

1951 E. 21ST STREET
Florence, OR 97439

(541) 997-8436
pryan@regency-pacific.com

Administrator name: Paige Ryan

ID: 385142
Status: Open
Type: Nursing Facility
Licensed beds: 72
Accepts Medicaid: Yes
Memory Care: No

Owner: Regency Florence, LLC

970 5TH AVE. NW, STE 7
,

Owner since: 3/2/2006

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

Review Consumer Statements

Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Regency Florence
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
4/24/2026	22EA85	Re-Licensure, Recertification	4
1/7/2026	1DF30D	Complaint, Re-Licensure	0
3/26/2025	JPM5	Complaint, Licensure Complaint, State Licensure	2
12/6/2024	M09D	Complaint, Licensure Complaint, Re-Licensure, Recertification, State Licensure	12
4/24/2024	9EC2	Complaint, Licensure Complaint, State Licensure	2
1/30/2024	DW5U	Focused Infection Control, Other-Fed	1
11/7/2023	CODT	Complaint, Licensure Complaint, State Licensure	2
11/6/2023	ZNGB	Focused Infection Control, Other-Fed	1
10/10/2023	U1RD	Focused Infection Control, Other-Fed	1
10/9/2023	RC8B	Complaint, Licensure Complaint, State Licensure	9

20 records found | Page 1 of 2

The information on this tab comes from a database called iQIES, which is managed by the Centers for Medicare & Medicaid Services (CMS). Sometimes CMS changes how the data is organized. When that happens, the information may not show up here until our system is updated to match those changes. If this tab is empty and you have questions about a facility’s survey, please email nf.licensing@odhs.oregon.gov for help.

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Regency Florence
Date Date From To	Report number Report number	Allegation Allegation Failed to adequately care plan related to falls Failed to assure resident rights Failed to follow care plan Failed to properly use restraint Failed to protect resident from financial exploitation Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide oversight and monitoring of change of condition Failed to provide peri care Failed to provide safe environment Failed to provide service	Level Level Between And	Type Type Abuse: Financial abuse Abuse: Neglect Abuse: Verbal/Mental abuse
8/9/2023	OR0004428200	Failed to provide service	3	Abuse: Neglect
9/9/2022	OR0003768500	Failed to assure resident rights	3	Abuse: Neglect
3/4/2019	OR0001781700	Failed to provide service	4	Abuse: Neglect
6/11/2018	ES188529	Failed to protect resident from financial exploitation	2	Abuse: Financial abuse
3/29/2016	ES165274	Failed to provide peri care	2	Abuse: Neglect
3/11/2015	OR0000953800	Failed to provide oversight and monitoring of change of condition	3	Abuse: Neglect
8/7/2013	FL134082	Failed to protect resident from verbal abuse	3	Abuse: Verbal/Mental abuse
8/6/2012	FL120754	Failed to follow care plan	2	Abuse: Neglect
5/30/2012	FL120183	Failed to follow care plan	2	Abuse: Neglect
3/26/2012	OR0000752000	Failed to provide a safe medication administration system	3	Abuse: Neglect

15 records found | Page 1 of 2

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Regency Florence
Date Date From To	Report number Report number	Allegation Allegation Failed to adequately care plan related to falls Failed to adequately plan discharge Failed to administer medication as ordered Failed to assure resident rights Failed to assure resident was safe Failed to assure timely medical treatment Failed to follow care plan Failed to notify family Failed to perform adequate screening or assessment Failed to properly admit or re-admit Failed to protect resident from involuntary seclusion Failed to provide a safe medication administration system Failed to provide appropriate skin care Failed to provide appropriate staffing Failed to provide medical treatment as ordered Failed to provide or assist with hygiene Failed to provide rehabilitative services Failed to provide safe environment Failed to provide service Failed to report potential or suspected abuse Failed to submit timely or adequate staffing documentation	Level Level Between And	Type Type Licensing Violation
3/27/2025	919917 - 1415541	Failed to assure resident rights	1	Licensing Violation
11/4/2024	CALMS - 00079526	Failed to provide appropriate staffing	2	Licensing Violation
9/23/2024	OR0005378501	Failed to assure resident rights	2	Licensing Violation
9/12/2024	OR0005383802	Failed to provide service	2	Licensing Violation
8/6/2024	CALMS - 00079253	Failed to provide appropriate staffing	2	Licensing Violation
7/24/2024	OR0005248401	Failed to follow care plan	2	Licensing Violation
6/15/2024	OR0005132400	Failed to provide service	2	Licensing Violation
6/15/2024	OR0005132401	Failed to provide service	2	Licensing Violation
5/14/2024	OR0005378502	Failed to assure resident rights	2	Licensing Violation
5/5/2024	OR0005023300	Failed to assure resident was safe	2	Licensing Violation

66 records found | Page 1 of 7

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Provider Details - Regency Florence
	Sanction Sanction	Allegation Allegation	Type Type	Effective date Effective date From To	End date End date From To	Actions
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Provider Details - Regency Florence

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