Provider Details - Monterey Court Memory Care | Licensed Long-Term Care Settings Search

Monterey Court Memory Care

8915 SE MONTEREY AVE
Happy Valley, OR 97086

(503) 654-3200
jewell.white@montereycourt.net

Administrator name: Jewell White

ID: 50A214
Status: Closed
Type: Residential Care Facility
Licensed beds: 0
Accepts Medicaid: Yes
Memory Care: Yes

This provider was closed on 5/15/2025.

Owner: Well Frontier Tenant LLC

4500 DORR ST
Toledo, 43615

(503) 443-1818

Owner since: 4/1/2019

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

Review Consumer Statements

Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Monterey Court Memory Care
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
5/6/2024	JLQR	Complaint Investig.	3
12/14/2023	DOSU	State Licensure	0
7/17/2023	NU8L	Validation	26
1/24/2023	0F09	Complaint Investig.	8
12/6/2022	LYYC	State Licensure	0

5 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Monterey Court Memory Care
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to adequately care plan related to falls Failed to assure proper hydration Failed to assure resident was safe Failed to assure timely medical treatment Failed to follow care plan Failed to intervene when resident's condition changed Failed to maintain a safe physical environment Failed to properly plan care Failed to properly use restraint Failed to protect resident from financial exploitation Failed to provide a safe medication administration system Failed to provide appropriate pain control Failed to provide medical treatment as ordered Failed to provide or assist with hygiene Failed to provide safe environment Failed to provide service Failure to provide a system that prevents theft or misuse of medication	Level Level Between And	Type Type Abuse: Financial abuse Abuse: Neglect Abuse: Restraints
1/11/2025	00377888-AP-328322	Failed to provide safe environment	2	Abuse: Neglect
1/5/2025	00376076-AP-326464	Failed to properly plan care	3	Abuse: Neglect
1/4/2025	00376017-AP-326411	Failed to properly plan care	3	Abuse: Neglect
12/31/2024	00374801-AP-325185	Failed to provide safe environment	4	Abuse: Neglect
5/30/2024	00334520-AP-285512	Failed to provide safe environment	2	Abuse: Neglect
4/25/2024	00328008-AP-279343	Failed to provide safe environment	2	Abuse: Neglect
3/16/2024	00321485-AP-273271	Failed to properly plan care	2	Abuse: Neglect
11/15/2023	00298058-AP-251570	Failed to provide a safe medication administration system	3	Abuse: Neglect
10/14/2023	00291011-AP-244965	Failed to properly plan care	3	Abuse: Neglect
10/6/2023	00289738-AP-243779	Failed to provide safe environment	2	Abuse: Neglect

92 records found | Page 1 of 10

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Monterey Court Memory Care
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to administer medication as ordered Failed to administer ordered medication Failed to assure a qualified caregiver was present Failed to assure resident was safe Failed to assure that a qualified caregiver was present Failed to assure timely medical treatment Failed to communicate necessary information Failed to follow care plan Failed to maintain functional door alarm or call system Failed to properly plan care Failed to protect resident from financial exploitation Failed to protect resident from physical abuse Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide appropriate staffing Failed to provide infection control Failed to provide or assist with hygiene Failed to provide safe environment Failed to provide service Failed to report potential or suspected abuse	Level Level Between And	Type Type Licensing Violation
3/6/2025	CALMS - 00074351	Failed to properly plan care	2	Licensing Violation
5/15/2024	OR0004675500	Failed to protect resident from financial exploitation	2	Licensing Violation
5/14/2024	OR0004559200	Failed to provide safe environment	2	Licensing Violation
3/4/2024	00316528-AP-268658	Failed to protect resident from physical abuse	2	Licensing Violation
10/28/2023	OR0004598400	Failed to administer medication as ordered	2	Licensing Violation
2/14/2023	00247859-AP-203849	Failed to properly plan care	2	Licensing Violation
1/13/2023	OR0003985400	Failed to report potential or suspected abuse	2	Licensing Violation
1/13/2023	OR0003985401	Failed to properly plan care	2	Licensing Violation
12/11/2022	00237028-AP-194303	Failed to provide safe environment	2	Licensing Violation
8/21/2022	00217156-AP-176194	Failed to assure timely medical treatment	2	Licensing Violation

77 records found | Page 1 of 8

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Monterey Court Memory Care
Sanction Sanction	Allegation Allegation Failed to maintain functional door alarm or call system Failed to properly post and maintain daily staffing documentation Failed to provide a safe medication administration system Failed to provide safe environment Failed to use an ABST	Type Type License Condition	Effective date Effective date From To	End date End date From To
RCFCD25-00131	Failed to use an ABST	License Condition	1/28/2025	3/11/2025
RCFCD25-00131	Failed to maintain functional door alarm or call system	License Condition	1/28/2025	3/11/2025
RCFCD23-00909	Failed to provide safe environment	License Condition	8/2/2023	5/9/2024
RCFCD23-00361	Failed to use an ABST	License Condition	3/13/2023	1/9/2024
RCFCD23-00361	Failed to provide a safe medication administration system	License Condition	3/13/2023	1/9/2024
RCFCD23-00361	Failed to properly post and maintain daily staffing documentation	License Condition	3/13/2023	1/9/2024
RCFCD23-00361	Failed to provide a safe medication administration system	License Condition	3/13/2023	1/9/2024

7 records found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Monterey Court Memory Care

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Provider Details - Monterey Court Memory Care

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Annual reporting requirements

Available reports

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