Provider Details - Prestige Senior Living Arbor Place Memory Care

Prestige Senior Living Arbor Place Memory Care

3150 JUANIPERO WAY
Medford, OR 97504

(541) 773-5380
liz.cortes@prestigecare.com

Administrator name: Lizbet Cortes

ID: 50R323
Status: Open
Type: Residential Care Facility
Licensed beds: 18
Accepts Medicaid: Yes
Memory Care: Yes

Owner: CHP Medford-Arbor Place OR Tenant Corp

Owner since: 12/1/2013

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

Review Consumer Statements

Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Prestige Senior Living Arbor Place Memory Care
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
3/20/2024	KFRP	State Licensure	0
11/13/2023	2UGK	Validation	21
1/17/2023	H459	State Licensure	2

3 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Prestige Senior Living Arbor Place Memory Care
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to adequately care plan related to falls Failed to administer medication as ordered Failed to assure physician services Failed to assure timely medical treatment Failed to follow care plan Failed to intervene when resident's condition changed Failed to perform adequate screening or assessment Failed to properly plan care Failed to protect resident from financial exploitation Failed to protect resident from inappropriate sexual contact Failed to protect resident from mental or emotional abuse Failed to provide oversight and monitoring of change of condition Failed to provide safe environment Failed to provide service Failure to provide a system that prevents theft or misuse of medication	Level Level Between And	Type Type Abuse: Financial abuse Abuse: Neglect Abuse: Sexual abuse Abuse: Verbal/Mental abuse
8/13/2025	00420101-AP-371485	Failed to properly plan care	2	Abuse: Neglect
6/30/2025	00410868-AP-362006	Failed to provide safe environment	2	Abuse: Neglect
4/28/2024	00327673-AP-279023	Failed to follow care plan	2	Abuse: Neglect
6/14/2023	00270580-AP-225479	Failed to protect resident from mental or emotional abuse	3	Abuse: Neglect
2/8/2023	00249588-AP-205394	Failed to administer medication as ordered	2	Abuse: Neglect
1/19/2023	00242438-AP-199007	Failed to provide service	3	Abuse: Neglect
10/27/2022	00229166-AP-187250	Failed to properly plan care	2	Abuse: Neglect
10/19/2022	00227636-AP-185892	Failed to provide service	2	Abuse: Neglect
10/19/2022	00227641-AP-185894	Failed to provide service	2	Abuse: Neglect
10/10/2022	00225882-AP-184289	Failed to provide service	2	Abuse: Neglect

58 records found | Page 1 of 6

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Prestige Senior Living Arbor Place Memory Care
Date Date From To	Report number Report number	Allegation Allegation Failed to administer ordered medication Failed to assure that a qualified caregiver was present Failed to assure timely medical treatment Failed to make facility or resident records accessible Failed to protect resident from financial exploitation Failed to protect resident from physical abuse Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide safe environment Failed to provide service Failed to report potential or suspected abuse Failed to submit timely or adequate staffing documentation Failed to use an ABST	Level Level Between And	Type Type Licensing Violation
9/30/2025	00429991-AP-382055	Failed to provide safe environment	2	Licensing Violation
6/30/2025	CALMS - 00095317	Failed to make facility or resident records accessible	2	Licensing Violation
2/5/2025	CALMS - 00095316	Failed to use an ABST	2	Licensing Violation
8/19/2023	00281391-AP-235884	Failed to protect resident from verbal abuse	2	Licensing Violation
10/28/2022	00230063-AP-188055	Failed to protect resident from verbal abuse	2	Licensing Violation
10/1/2022	CALMS - 00033058	Failed to submit timely or adequate staffing documentation	2	Licensing Violation
8/19/2022	00216868-AP-175933	Failed to provide a safe medication administration system	2	Licensing Violation
7/7/2022	00208934-AP-168823	Failed to provide safe environment	2	Licensing Violation
7/7/2022	00208934-AP-168823A	Failed to protect resident from financial exploitation	2	Licensing Violation
10/29/2021	00168723-AP-133798	Failed to protect resident from physical abuse	2	Licensing Violation

22 records found | Page 1 of 3

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Provider Details - Prestige Senior Living Arbor Place Memory Care
	Sanction Sanction	Allegation Allegation	Type Type	Effective date Effective date From To	End date End date From To	Actions
No Results Found

0 records found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Prestige Senior Living Arbor Place Memory Care

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Provider Details - Prestige Senior Living Arbor Place Memory Care

About these reports

Annual reporting requirements

Available reports

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