Provider Details - West Wind Residential Care Community | Licensed Long-Term Care Settings Search

West Wind Residential Care Community

3130 JUANIPERO ST
Medford, OR 97504

(541) 857-0700
ktrompeter@sapphirehealthservices.com

Administrator name: Katelyn Trompeter

ID: 50R326
Status: Open
Type: Residential Care Facility
Licensed beds: 16
Accepts Medicaid: Yes
Memory Care: No

Owner: Sapphire At West Wind, LLC

129 NE 102ND AVE C
Portland, OR 97220

(503) 446-2877

Owner since: 2/1/2018

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

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Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - West Wind Residential Care Community
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
3/11/2026	KIT009994	Kitchen	1
8/7/2024	E3HQ	State Licensure	0
9/13/2023	E03D	State Licensure	0
10/10/2022	PE47	Complaint Investig.	3
8/23/2022	HKU4	Validation	0

5 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - West Wind Residential Care Community
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to follow care plan Failed to protect resident from inappropriate sexual contact Failed to protect resident from rough treatment Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide safe environment Failed to provide service	Level Level Between And	Type Type Abuse: Neglect Abuse: Physical Abuse Abuse: Verbal/Mental abuse
9/14/2023	00294495-AP-248263	Failed to provide service	3	Abuse: Neglect
9/12/2023	00285158-AP-239491	Failed to provide safe environment	2	Abuse: Neglect
2/5/2023	00245517-AP-201706	Failed to provide safe environment	2	Abuse: Neglect
9/3/2022	00219268-AP-178182	Failed to provide safe environment	2	Abuse: Neglect
8/10/2022	00215221-AP-174456	Failed to provide safe environment	2	Abuse: Neglect
7/12/2021	00149472-AP-118246	Failed to provide safe environment	2	Abuse: Neglect
2/11/2020	00071189-AP-052152	Failed to provide safe environment	2	Abuse: Neglect
1/16/2020	00066678-AP-048224	Failed to follow care plan	2	Abuse: Neglect
6/1/2019	00033770AP-023760	Failed to follow care plan	2	Abuse: Neglect
5/12/2019	00030898AP-021791	Failed to address resident's behavior	2	Abuse: Neglect

17 records found | Page 1 of 2

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - West Wind Residential Care Community
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to administer medication as ordered Failed to assure resident rights Failed to follow care plan Failed to protect resident from physical abuse Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide safe environment Failed to submit timely or adequate staffing documentation	Level Level Between And	Type Type Licensing Violation
7/12/2024	00342165-AP-292826	Failed to protect resident from physical abuse	2	Licensing Violation
6/6/2024	00335719-AP-286723	Failed to provide safe environment	2	Licensing Violation
1/19/2024	00308839-AP-261590	Failed to protect resident from verbal abuse	2	Licensing Violation
10/1/2022	CALMS - 00033104	Failed to submit timely or adequate staffing documentation	2	Licensing Violation
9/27/2022	OR0003801903	Failed to assure resident rights	2	Licensing Violation
10/1/2021	OR0003242001	Failed to administer medication as ordered	2	Licensing Violation
10/1/2021	OR0003242003	Failed to provide safe environment	2	Licensing Violation
8/30/2020	00100887-AP-076680	Failed to provide safe environment	2	Licensing Violation
8/13/2018	MF189681	Failed to follow care plan	2	Licensing Violation
6/22/2018	MF188836	Failed to provide a safe medication administration system	2	Licensing Violation

13 records found | Page 1 of 2

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Provider Details - West Wind Residential Care Community
	Sanction Sanction	Allegation Allegation	Type Type	Effective date Effective date From To	End date End date From To	Actions
No Results Found

0 records found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - West Wind Residential Care Community

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Provider Details - West Wind Residential Care Community

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Annual reporting requirements

Available reports

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