Provider Details - Windsong at Eola Hills | Licensed Long-Term Care Settings Search

Windsong at Eola Hills

2030 WALLACE ROAD NW
Salem, OR 97304

(503) 912-4551

Administrator name: Rachel Nash

ID: 50R415
Status: Open
Type: Residential Care Facility
Licensed beds: 64
Accepts Medicaid: Yes
Memory Care: Yes

Owner: Eola Hills Operations, LLC

P.O. Box 831
Camas, 98607

(503) 539-6988

Owner since: 4/1/2025

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

Review Consumer Statements

This tab displays five years of inspection history. For inspection information older than five years, please visit ODHS Records Request .
To learn more about inspections see: Provider Information

Records that are highlighted and show the icon, occurred under the current provider owner.

Inspections
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
2/19/2026	CHOW009489	Change of Owner	6
8/20/2025	KIT006335	Kitchen	2
7/18/2024	72ZQ	State Licensure	2
10/30/2023	9F4U	Validation	8
1/4/2023	CFV7	State Licensure	2
12/13/2021	O7VB	Validation	16

6 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Abuse violations
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to adequately care plan related to falls Failed to administer medication as ordered Failed to answer call light in a timely manner Failed to care plan in accordance with assessment Failed to follow care plan Failed to have medication available Failed to intervene when resident's condition changed Failed to properly plan care Failed to protect resident from rough treatment Failed to provide a safe medication administration system Failed to provide appropriate skin care Failed to provide medical treatment as ordered Failed to provide or assist with hygiene Failed to provide proper food/nutrition Failed to provide safe environment	Level Level Between And	Type Type Abuse: Financial abuse Abuse: Neglect
2/14/2026	00457796-AP-409990	Failed to follow care plan	2	Abuse: Neglect
11/26/2025	00442239-AP-394152	Failed to administer medication as ordered	2	Abuse: Neglect
11/13/2025	00439475-AP-391294	Failed to provide proper food/nutrition	2	Abuse: Neglect
11/8/2025	00438167-AP-390000	Failed to provide safe environment	2	Abuse: Neglect
10/31/2025	00436469-AP-388326	Failed to provide safe environment	2	Abuse: Neglect
10/31/2025	00436373-AP-388254	Failed to provide safe environment	2	Abuse: Neglect
10/13/2025	00432357-AP-384201	Failed to follow care plan	2	Abuse: Neglect
10/11/2025	00433388-AP-385318	Failed to properly plan care	3	Abuse: Neglect
10/11/2025	00433388-AP-410095	Failed to follow care plan	2	Abuse: Neglect
9/17/2025	00427502-AP-379240	Failed to provide safe environment	2	Abuse: Neglect

91 records found | Page 1 of 10

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Licensing violations
Date Date From To	Report number Report number	Allegation Allegation Failed to administer medication as ordered Failed to administer ordered medication Failed to cooperate with an investigation Failed to follow care plan Failed to maintain functional door alarm or call system Failed to make facility or resident records accessible Failed to protect resident from physical abuse Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide appropriate staffing Failed to provide infection control Failed to provide or assist with hygiene Failed to provide safe environment Failed to report potential or suspected abuse Failed to staff as indicated by ABST Failed to update staffing plan based on ABST Failed to use an ABST	Level Level Between And	Type Type Licensing Violation
4/6/2026	CALMS - 00106924	Failed to make facility or resident records accessible	2	Licensing Violation
4/6/2026	CALMS - 00106919	Failed to make facility or resident records accessible	2	Licensing Violation
4/6/2026	CALMS - 00106901	Failed to make facility or resident records accessible	2	Licensing Violation
4/6/2026	CALMS - 00109102	Failed to cooperate with an investigation	2	Licensing Violation
4/6/2026	CALMS - 00109028	Failed to cooperate with an investigation	2	Licensing Violation
4/6/2026	CALMS - 00109018	Failed to cooperate with an investigation	2	Licensing Violation
3/23/2026	CALMS - 00108425	Failed to staff as indicated by ABST	2	Licensing Violation
3/16/2026	CALMS - 00108439	Failed to update staffing plan based on ABST	2	Licensing Violation
3/12/2026	CALMS - 00109133	Failed to use an ABST	2	Licensing Violation
2/27/2026	CALMS - 00109129	Failed to use an ABST	2	Licensing Violation

60 records found | Page 1 of 6

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Records that are highlighted and show the icon, occurred under the current provider owner.

Regulatory actions
	Sanction Sanction	Allegation Allegation Failed to provide safe environment	Type Type License Condition	Effective date Effective date From To	End date End date From To	Actions
	RCFCD21-03692	Failed to provide safe environment	License Condition	12/28/2021	5/2/2022

1 record found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Windsong at Eola Hills

About these reports

Annual reporting requirements

Available reports

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