Provider Details - Waterhouse Ridge Memory Care Community | Licensed Long-Term Care Settings Search

Waterhouse Ridge Memory Care Community

1115 NW 158TH AVENUE
Beaverton, OR 97006

(971) 451-2156
exdir@waterhouseridge.com

Administrator name: Josie Cole

ID: 50R433
Status: Open
Type: Residential Care Facility
Licensed beds: 68
Accepts Medicaid: Yes
Memory Care: Yes

Owner: Waterhouse Ridge Memory Care, LLC

115 S. PINE STREET
Canyonville, OR 97417

(541) 839-4211

Owner since: 3/3/2016

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

Review Consumer Statements

Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Waterhouse Ridge Memory Care Community
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
3/4/2026	RL009776	Re-Licensure	5
2/24/2026	KIT009642	Kitchen	2
3/19/2025	KIT003364	Kitchen	2
4/30/2024	6INX	Complaint Investig.	5
3/4/2024	FC2Y	Validation	23
12/4/2023	WWNN	Complaint Investig.	10
12/4/2023	52JW	Complaint Investig.	3
9/14/2023	VI96	Licensure Complaint	7
8/22/2023	9X14	State Licensure	2
8/3/2023	LPFC	Complaint Investig.	5

18 records found | Page 1 of 2

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Waterhouse Ridge Memory Care Community
Date Date From To	Report number Report number	Allegation Allegation Failed to adequately care plan related to falls Failed to administer medication as ordered Failed to administer ordered medication Failed to assist with toileting Failed to follow care plan Failed to properly plan care Failed to protect resident from financial exploitation Failed to provide a safe medication administration system Failed to provide safe environment Failed to provide service Failed to report potential or suspected abuse	Level Level Between And	Type Type Abuse: Neglect Abuse: Wrongful Restraint
12/29/2024	00374394-AP-324752	Failed to follow care plan	2	Abuse: Neglect
11/2/2024	00364340-AP-314587	Failed to protect resident from financial exploitation	2	Abuse: Neglect
10/14/2024	00360273-AP-310580	Failed to provide safe environment	2	Abuse: Neglect
7/7/2024	00343319-AP-293898	Failed to provide safe environment	2	Abuse: Neglect
3/15/2024	00320110-AP-271943	Failed to properly plan care	2	Abuse: Neglect
2/14/2024	00313062-AP-265655	Failed to provide safe environment	2	Abuse: Wrongful Restraint
12/22/2023	00303728-AP-256695	Failed to provide a safe medication administration system	3	Abuse: Neglect
12/6/2023	00300385-AP-253706	Failed to provide a safe medication administration system	3	Abuse: Neglect
12/5/2023	00301820-AP-254982	Failed to administer medication as ordered	2	Abuse: Neglect
12/3/2023	00300730-AP-254028	Failed to follow care plan	2	Abuse: Neglect

81 records found | Page 1 of 9

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Waterhouse Ridge Memory Care Community
Date Date From To	Report number Report number	Allegation Allegation Failed to administer medication as ordered Failed to administer ordered medication Failed to assist with transfer Failed to assure a qualified caregiver was present Failed to assure resident rights Failed to assure resident was safe Failed to cooperate with an investigation Failed to follow care plan Failed to keep medication record current or accurate Failed to maintain a safe physical environment Failed to meet the scheduled and unscheduled needs of residents Failed to properly plan care Failed to protect resident from financial exploitation Failed to protect resident from involuntary seclusion Failed to protect resident from physical abuse Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide appropriate housekeeping services Failed to provide appropriate staffing Failed to provide or assist with hygiene Failed to provide or maintain resident care equipment Failed to provide oversight and monitoring of change of condition Failed to provide peri care Failed to provide proper food/nutrition Failed to provide safe environment Failed to provide service Failed to report potential or suspected abuse Failed to submit timely or adequate staffing documentation Failed to use an ABST Failure to provide a system that prevents theft or misuse of medication	Level Level Between And	Type Type Licensing Violation
1/18/2026	CALMS - 00101811	Failed to provide safe environment	2	Licensing Violation
1/18/2026	CALMS - 00101812	Failed to use an ABST	2	Licensing Violation
11/4/2024	CALMS - 00093116	Failed to properly plan care	2	Licensing Violation
10/28/2024	00364334-AP-314577	Failed to administer medication as ordered	2	Licensing Violation
10/10/2024	CALMS - 00093119	Failed to provide a safe medication administration system	2	Licensing Violation
7/5/2024	00341163-AP-291919	Failed to administer medication as ordered	2	Licensing Violation
5/21/2024	OR0004794100	Failed to provide a safe medication administration system	2	Licensing Violation
4/30/2024	OR0004859100	Failure to provide a system that prevents theft or misuse of medication	2	Licensing Violation
4/24/2024	00327540-AP-278911	Failed to assist with transfer	2	Licensing Violation
3/21/2024	OR0004944500	Failed to use an ABST	2	Licensing Violation

104 records found | Page 1 of 11

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Waterhouse Ridge Memory Care Community
	Sanction Sanction	Allegation Allegation Failed to provide safe environment	Type Type Condition License Condition	Effective date Effective date From To	End date End date From To	Actions
	RCFCD23-01529	Failed to provide safe environment	License Condition	12/8/2023	12/23/2024
	RCFCD16-016	Failed to provide safe environment	Condition	9/14/2016	2/14/2017

2 records found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Waterhouse Ridge Memory Care Community

Quick links

Warning

Provider Details - Waterhouse Ridge Memory Care Community

About these reports

Annual reporting requirements

Available reports

Warning