Provider Details - The Rawlin at Riverbend | Licensed Long-Term Care Settings Search

The Rawlin at Riverbend

3491 GAME FARM ROAD
Springfield, OR 97477

Administrator name: CARLY RANNEY

ID: 50R445
Status: Open
Type: Residential Care Facility
Licensed beds: 72
Accepts Medicaid: Yes
Memory Care: Yes

Owner: Riverbend Memory Care Community, LLC

P.O. BOX 198
Canyonville, OR 97417

(541) 914-7801

Owner since: 3/20/2017

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

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Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - The Rawlin at Riverbend
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
4/17/2025	FEOS003822	FEOS	7
7/16/2024	0R2U	State Licensure	0
4/1/2024	OB3C	Validation	12
1/10/2024	H024	Complaint Investig.	2
9/8/2023	73CA	State Licensure	2
8/8/2023	L94H	Complaint Investig.	1
2/8/2023	PXZS	Complaint Investig.	5
12/1/2022	RW61	Complaint Investig.	2
10/4/2022	5SZ4	Complaint Investig.	1
8/18/2022	1RDZ	State Licensure	0

11 records found | Page 1 of 2

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - The Rawlin at Riverbend
Date Date From To	Report number Report number	Allegation Allegation Failed to administer medication as ordered Failed to assist with dressing or grooming Failed to assure timely medical treatment Failed to follow care plan Failed to maintain a safe physical environment Failed to properly plan care Failed to protect resident from financial exploitation Failed to protect resident from inappropriate sexual contact Failed to protect resident from mental or emotional abuse Failed to protect resident from verbal abuse Failed to provide a homelike environment Failed to provide a safe medication administration system Failed to provide appropriate staffing Failed to provide oversight and monitoring of change of condition Failed to provide safe environment Failed to provide service	Level Level Between And	Type Type Abuse: Financial abuse Abuse: Neglect
9/26/2025	00429621-AP-381335	Failed to provide safe environment	2	Abuse: Neglect
9/25/2025	00429401-AP-381100	Failed to provide safe environment	2	Abuse: Neglect
9/6/2025	00424941-AP-376482	Failed to properly plan care	2	Abuse: Neglect
8/1/2025	00417941-AP-369265	Failed to provide safe environment	2	Abuse: Neglect
5/15/2025	00402167-AP-353069	Failed to properly plan care	2	Abuse: Neglect
5/4/2025	00399529-AP-350288	Failed to provide safe environment	2	Abuse: Neglect
11/21/2024	00368338-AP-318573	Failed to provide safe environment	2	Abuse: Neglect
11/9/2024	00365497-AP-315764	Failed to maintain a safe physical environment	2	Abuse: Neglect
10/8/2024	00359243-AP-309597	Failed to administer medication as ordered	2	Abuse: Neglect
8/13/2024	00354939-AP-305254	Failed to properly plan care	2	Abuse: Neglect

80 records found | Page 1 of 8

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - The Rawlin at Riverbend
Date Date From To	Report number Report number	Allegation Allegation Failed to administer medication as ordered Failed to assure resident rights Failed to assure resident was safe Failed to cooperate with an investigation Failed to follow care plan Failed to intervene when resident's condition changed Failed to maintain a safe physical environment Failed to properly plan care Failed to protect resident from financial exploitation Failed to protect resident from involuntary seclusion Failed to protect resident from mental or emotional abuse Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide appropriate staffing Failed to provide infection control Failed to provide or assist with hygiene Failed to provide oversight and monitoring of change of condition Failed to provide safe environment Failed to provide service Failed to provide social services Failed to report potential or suspected abuse Failed to report vaccination status Failed to staff as indicated by ABST Failed to submit timely or adequate staffing documentation Failed to use an ABST Failure to provide a system that prevents theft or misuse of medication	Level Level Between And	Type Type Licensing Violation
4/17/2026	CALMS - 00112063	Failed to staff as indicated by ABST	2	Licensing Violation
3/11/2026	CALMS - 00111842	Failed to properly plan care	2	Licensing Violation
1/1/2026	CALMS - 00104461	Failed to provide oversight and monitoring of change of condition	2	Licensing Violation
1/1/2026	CALMS - 00104462	Failed to provide social services	2	Licensing Violation
9/26/2025	CALMS - 00098253	Failed to use an ABST	2	Licensing Violation
9/23/2025	CALMS - 00097915	Failed to use an ABST	2	Licensing Violation
9/11/2025	00425916-AP-377509	Failed to assure resident rights	2	Licensing Violation
8/27/2025	00422927-AP-374402	Failed to assure resident rights	2	Licensing Violation
8/22/2025	00422182-AP-373628	Failed to assure resident rights	2	Licensing Violation
8/18/2025	CALMS - 00111849	Failed to staff as indicated by ABST	2	Licensing Violation

43 records found | Page 1 of 5

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - The Rawlin at Riverbend
Sanction Sanction	Allegation Allegation Failed to assure resident rights Failed to meet the scheduled and unscheduled needs of residents Failed to provide safe environment Failed to staff as indicated by ABST Failed to use an ABST	Type Type License Condition	Effective date Effective date From To	End date End date From To
RCFCD24-00980	Failed to provide safe environment	License Condition	9/30/2024	1/6/2025
RCFCD23-00562	Failed to meet the scheduled and unscheduled needs of residents	License Condition	4/21/2023	11/1/2023
RCFCD23-00562	Failed to staff as indicated by ABST	License Condition	4/21/2023	11/1/2023
RCFCD23-00562	Failed to assure resident rights	License Condition	4/21/2023	11/1/2023
RCFCD22-01638	Failed to use an ABST	License Condition	11/10/2022	11/16/2022

5 records found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - The Rawlin at Riverbend

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Provider Details - The Rawlin at Riverbend

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Annual reporting requirements

Available reports

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