Provider Details - Touchmark In The West Hills | Licensed Long-Term Care Settings Search

Touchmark In The West Hills

840 SW TOUCHMARK WAY
Portland, OR 97225

(503) 954-1640
geris.appelo@touchmark.com

Administrator name: GERIS APPELO

ID: 50R461
Status: Open
Type: Residential Care Facility
Licensed beds: 0
Accepts Medicaid: No
Memory Care: Yes

Owner: Touchmark In The West Hills, LLC

5150 SW GRIFFITH DRIVE
Beaverton, OR 97005

(503) 646-5186

Owner since: 7/3/2018

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

Review Consumer Statements

Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Touchmark In The West Hills
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
2/13/2025	RL002683	Re-Licensure	7
10/22/2024	KIT000935	Kitchen	2
10/18/2023	ECYB	Licensure Complaint	3
8/29/2023	DEFI	State Licensure	2
5/9/2022	9QSD	Validation	29

5 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Touchmark In The West Hills
Date Date From To	Report number Report number	Allegation Allegation Failed to follow care plan Failed to intervene when resident's condition changed Failed to properly plan care Failed to protect resident from inappropriate sexual contact Failed to provide a safe medication administration system Failed to provide safe environment Failed to provide service	Level Level Between And	Type Type Abuse: Neglect
3/1/2023	00249418-AP-205211	Failed to properly plan care	2	Abuse: Neglect
10/3/2022	00224573-AP-183087	Failed to properly plan care	2	Abuse: Neglect
9/24/2022	00223915-AP-182509	Failed to provide a safe medication administration system	2	Abuse: Neglect
9/23/2022	00223917-AP-182511	Failed to provide a safe medication administration system	2	Abuse: Neglect
6/28/2022	00207732-AP-167765	Failed to intervene when resident's condition changed	4	Abuse: Neglect
6/19/2022	00206110-AP-166325	Failed to provide safe environment	2	Abuse: Neglect
5/15/2022	00200009-AP-160855	Failed to provide safe environment	4	Abuse: Neglect
5/15/2022	00200215-AP-160998	Failed to provide service	2	Abuse: Neglect
3/26/2022	00191556-AP-153152	Failed to protect resident from inappropriate sexual contact	3	Abuse: Neglect
3/17/2022	00204752-AP-165095	Failed to protect resident from inappropriate sexual contact	3	Abuse: Neglect

17 records found | Page 1 of 2

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Touchmark In The West Hills
Date Date From To	Report number Report number	Allegation Allegation Failed to administer medication as ordered Failed to protect resident from financial exploitation Failed to protect resident from physical abuse Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide appropriate staffing Failed to provide safe environment Failed to report potential or suspected abuse Failed to submit timely or adequate staffing documentation	Level Level Between And	Type Type Licensing Violation
2/1/2026	00455443-AP-407578	Failed to provide safe environment	2	Licensing Violation
1/16/2026	00452290-AP-404294	Failed to protect resident from financial exploitation	2	Licensing Violation
7/5/2025	00412481-AP-363676	Failed to protect resident from financial exploitation	2	Licensing Violation
11/7/2024	00365262-AP-315540	Failed to protect resident from verbal abuse	2	Licensing Violation
10/6/2023	00289972-AP-243975	Failed to provide safe environment	2	Licensing Violation
1/31/2023	OR0004214400	Failed to provide a safe medication administration system	2	Licensing Violation
12/1/2022	CALMS - 00035559	Failed to submit timely or adequate staffing documentation	2	Licensing Violation
12/9/2021	OR0003345400	Failed to provide appropriate staffing	1	Licensing Violation
12/9/2021	OR0003345403	Failed to report potential or suspected abuse	1	Licensing Violation
11/19/2021	OR0003318200	Failed to provide appropriate staffing	1	Licensing Violation

21 records found | Page 1 of 3

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Touchmark In The West Hills
	Sanction Sanction	Allegation Allegation Failed to provide safe environment	Type Type License Condition	Effective date Effective date From To	End date End date From To	Actions
	RCFCD22-00881	Failed to provide safe environment	License Condition	5/13/2022	10/18/2022

1 record found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Touchmark In The West Hills

Quick links

Warning

Provider Details - Touchmark In The West Hills

About these reports

Annual reporting requirements

Available reports

Warning