Provider Details - Memory Support Center at Rogue Valley Manor | Licensed Long-Term Care Settings Search

Memory Support Center at Rogue Valley Manor

1550 MALAMA WAY
Medford, OR 97504

(541) 857-7715
mhollinger@retirement.org

Administrator name: MARY HOLLINGER

ID: 50R464
Status: Open
Type: Residential Care Facility
Licensed beds: 40
Accepts Medicaid: No
Memory Care: Yes

Owner: Rogue Valley Manor

1200 MIRA MAR
Medford, OR 97504

(541) 857-6000

Owner since: 10/1/2018

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

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Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Memory Support Center at Rogue Valley Manor
Date Date From To	Event ID	Inspection type(s) Inspection type(s)
6/5/2024	QX7R	State Licensure
4/24/2023	F14K	Validation
8/31/2022	S0FK	State Licensure

3 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Memory Support Center at Rogue Valley Manor
Date Date From To	Report number Report number	Allegation Allegation Failed to assure resident was safe Failed to follow care plan Failed to provide safe environment	Level Level Between And	Type Type Abuse: Neglect
4/2/2025	00392919-AP-343555	Failed to provide safe environment	2	Abuse: Neglect
2/27/2021	00127451-AP-099289	Failed to provide safe environment	2	Abuse: Neglect
2/27/2021	00127470-AP-099306	Failed to provide safe environment	2	Abuse: Neglect
2/23/2021	00126487-AP-098489	Failed to follow care plan	2	Abuse: Neglect
11/4/2020	00110600-AP-085146	Failed to provide safe environment	2	Abuse: Neglect
10/3/2020	00105529-AP-080583	Failed to provide safe environment	3	Abuse: Neglect
9/28/2020	00105098-AP-080228	Failed to provide safe environment	2	Abuse: Neglect
9/2/2020	00101115-AP-076866	Failed to assure resident was safe	2	Abuse: Neglect
3/6/2019	00023614AP-016832	Failed to follow care plan	4	Abuse: Neglect
2/16/2019	00025729AP-018298	Failed to provide safe environment	2	Abuse: Neglect

10 records found

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Memory Support Center at Rogue Valley Manor
	Date Date From To	Report number Report number	Allegation Allegation Failed to report potential or suspected abuse	Level Level Between And	Type Type Licensing Violation	Actions
	2/16/2019	SR19172	Failed to report potential or suspected abuse	3	Licensing Violation

1 record found

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Provider Details - Memory Support Center at Rogue Valley Manor
	Sanction Sanction	Allegation Allegation	Type Type	Effective date Effective date From To	End date End date From To	Actions
No Results Found

0 records found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Memory Support Center at Rogue Valley Manor

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Provider Details - Memory Support Center at Rogue Valley Manor

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Annual reporting requirements

Available reports

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