Provider Details - The Pines at The Canopy - | Licensed Long-Term Care Settings Search

The Pines at The Canopy -

9860 NW CORNELL RD
Portland, OR 97229

Administrator name: Serafina Counts

ID: 50R469
Status: Open
Type: Residential Care Facility
Licensed beds: 30
Accepts Medicaid: No
Memory Care: Yes

Owner: CEDAR MILL OPCO MANAGEMENT, LLC

1869 Chicory Ridge
Ann Arbor, 48103

(303) 883-9523

Owner since: 10/1/2025

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

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Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - The Pines at The Canopy -
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
2/4/2026	CHOW009183	Change of Owner	2
8/28/2025	KIT006482	Kitchen	2
7/29/2024	OYM3	Re-Licensure	11
6/11/2024	MBNB	Licensure Complaint	4
9/5/2023	F8BI	State Licensure	2
6/13/2022	G7GA	Validation	24

6 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - The Pines at The Canopy -
Date Date From To	Report number Report number	Allegation Allegation Failed to follow care plan Failed to properly plan care Failed to provide safe environment	Level Level Between And	Type Type Abuse: Neglect
6/19/2025	00408827-AP-359902	Failed to provide safe environment	2	Abuse: Neglect
4/2/2025	00393120-AP-343749	Failed to provide safe environment	2	Abuse: Neglect
3/30/2025	00392250-AP-342809	Failed to provide safe environment	2	Abuse: Neglect
11/25/2024	00368590-AP-318844	Failed to provide safe environment	2	Abuse: Neglect
6/28/2024	00339637-AP-290463	Failed to provide safe environment	2	Abuse: Neglect
2/20/2023	00248088-AP-204010	Failed to properly plan care	2	Abuse: Neglect
10/2/2019	00052054AP-036274	Failed to follow care plan	4	Abuse: Neglect
7/3/2019	00038577AP-027098	Failed to follow care plan	2	Abuse: Neglect

8 records found

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - The Pines at The Canopy -
Date Date From To	Report number Report number	Allegation Allegation Failed to assure resident rights Failed to assure resident was safe Failed to protect resident from physical abuse Failed to provide a safe medication administration system Failed to provide appropriate housekeeping services Failed to provide service Failed to report potential or suspected abuse Failed to use an ABST	Level Level Between And	Type Type Licensing Violation
6/11/2024	OR0004623800	Failed to provide appropriate housekeeping services	2	Licensing Violation
6/11/2024	OR0004623802	Failed to use an ABST	2	Licensing Violation
4/15/2024	OR0004987801	Failed to provide appropriate housekeeping services	2	Licensing Violation
4/15/2024	OR0004987802	Failed to assure resident rights	2	Licensing Violation
7/18/2023	OR0004369800	Failed to provide service	2	Licensing Violation
7/18/2023	OR0004369801	Failed to report potential or suspected abuse	2	Licensing Violation
6/20/2023	OR0004316800	Failed to provide a safe medication administration system	2	Licensing Violation
10/24/2020	OR0002703500	Failed to assure resident was safe	1	Licensing Violation
5/14/2020	00083884-AP-062539	Failed to protect resident from physical abuse	3	Licensing Violation

9 records found

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Provider Details - The Pines at The Canopy -
	Sanction Sanction	Allegation Allegation	Type Type	Effective date Effective date From To	End date End date From To	Actions
No Results Found

0 records found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - The Pines at The Canopy -

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Provider Details - The Pines at The Canopy -

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Available reports

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