Provider Details - Footsteps at Lake Oswego | Licensed Long-Term Care Settings Search

Footsteps at Lake Oswego

3900 KRUSE WAY PLACE
Lake Oswego, OR 97035

(503) 635-7000
skandel@thespringsliving.com

Administrator name: Shannon Kandel

ID: 50R484
Status: Open
Type: Residential Care Facility
Licensed beds: 24
Accepts Medicaid: No
Memory Care: Yes

Owner: Springs Lake Oswego Operator, LLC.

3330 Southeast Three Mile Lane
Mcminnville, OR 97128

(503) 435-2323

Owner since: 4/2/2026

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

Review Consumer Statements

Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Footsteps at Lake Oswego
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
7/1/2026	CHOW012766	Change of Owner	3
1/21/2026	KIT009001	Kitchen	2
4/21/2025	FF1X	Complaint Investig.	2
1/28/2025	KIT002479	Kitchen	2
5/29/2024	86E0	Complaint Investig.	3
2/6/2024	UAN1	Validation	8
1/29/2024	HV7Q	State Licensure	0
3/8/2023	8XNT	State Licensure	0

8 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Footsteps at Lake Oswego
Date Date From To	Report number Report number	Allegation Allegation Failed to follow care plan Failed to properly plan care Failed to provide a safe medication administration system Failed to provide safe environment Failed to provide service	Level Level Between And	Type Type Abuse: Neglect
9/2/2024	00352951-AP-303270	Failed to provide safe environment	2	Abuse: Neglect
8/13/2024	00348325-AP-298698	Failed to follow care plan	3	Abuse: Neglect
8/6/2024	00346960-AP-297348	Failed to properly plan care	2	Abuse: Neglect
8/3/2024	00346211-AP-296653	Failed to provide safe environment	2	Abuse: Neglect
5/21/2024	00332293-AP-283521	Failed to properly plan care	2	Abuse: Neglect
3/16/2024	00319616-AP-271468	Failed to properly plan care	3	Abuse: Neglect
2/12/2024	00312454-AP-264891	Failed to properly plan care	2	Abuse: Neglect
1/27/2024	00309706-AP-262316	Failed to provide safe environment	2	Abuse: Neglect
12/17/2023	00302559-AP-255595	Failed to follow care plan	2	Abuse: Neglect
12/17/2023	00302559-AP-268571	Failed to provide a safe medication administration system	2	Abuse: Neglect

13 records found | Page 1 of 2

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Footsteps at Lake Oswego
Date Date From To	Report number Report number	Allegation Allegation Failed to assure resident rights Failed to make facility or resident records accessible Failed to protect resident from physical abuse Failed to provide a safe medication administration system Failed to provide safe environment Failed to provide service Failed to staff as indicated by ABST	Level Level Between And	Type Type Licensing Violation
4/21/2025	OR0005287800	Failed to provide safe environment	2	Licensing Violation
4/11/2025	CALMS - 00079268	Failed to staff as indicated by ABST	2	Licensing Violation
3/16/2025	CALMS - 00085030	Failed to provide safe environment	0	Licensing Violation
3/14/2025	CALMS - 00085026	Failed to provide safe environment	2	Licensing Violation
3/6/2025	CALMS - 00085028	Failed to provide safe environment	2	Licensing Violation
6/3/2024	OR0005098100	Failed to provide safe environment	2	Licensing Violation
1/27/2023	OR0004010400	Failed to provide safe environment	2	Licensing Violation
12/16/2022	OR0003929900	Failed to provide a safe medication administration system	2	Licensing Violation
7/5/2022	OR0003661100	Failed to make facility or resident records accessible	2	Licensing Violation
4/12/2022	OR0003526500	Failed to assure resident rights	2	Licensing Violation

12 records found | Page 1 of 2

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Provider Details - Footsteps at Lake Oswego
	Sanction Sanction	Allegation Allegation	Type Type	Effective date Effective date From To	End date End date From To	Actions
No Results Found

0 records found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Footsteps at Lake Oswego

Quick links

Warning

Provider Details - Footsteps at Lake Oswego

About these reports

Annual reporting requirements

Available reports

Warning