Provider Details - The Grove Memory Care
2184 POPLAR DRIVE
Medford, OR 97504
(458) 226-2300
proberts@grovemedford.com
- Administrator name
- Pam Roberts
- ID
- 50R487
- Status
- Open
- Type
- Residential Care Facility
- Licensed beds
- 49
- Accepts Medicaid
- No
- Memory Care
- Yes
- Owner
-
MEDFORD 2184, LLC
3011 Townsgate Road, STE 220
Westlake Village, 91361
(805) 981-8655
- Owner since
- 12/1/2025
If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.
Records that are highlighted and show the icon, occurred under the current provider owner.
| Date | Event ID | Inspection type(s) Inspection type(s) | Deficiencies cited | Actions | |
|---|---|---|---|---|---|
| 5/20/2026 | CHOW011959 | Change of Owner | 3 | ||
| 9/25/2025 | KIT006998 | Kitchen | 2 | ||
| 6/24/2024 | OIZR | Validation | 17 | ||
| 9/11/2023 | QI84 | State Licensure | 0 | ||
| 8/11/2022 | Q8TY | Complaint Investig. | 2 | ||
| 7/20/2022 | IYU3 | State Licensure | 2 |
Records that are highlighted and show the icon, occurred under the current provider owner.
| Date | Report number Report number | Allegation | Level | Type | Actions | |
|---|---|---|---|---|---|---|
| 9/17/2025 | 00427217-AP-378875 | Failed to provide safe environment | 3 | Abuse: Neglect | ||
| 6/20/2025 | 00409193-AP-360260 | Failed to follow care plan | 3 | Abuse: Neglect | ||
| 5/22/2025 | 00403549-AP-369464 | Failed to follow care plan | 3 | Abuse: Neglect | ||
| 5/21/2025 | 00403044-AP-353973 | Failed to provide safe environment | 3 | Abuse: Neglect | ||
| 4/30/2025 | 00398969-AP-349694 | Failed to properly plan care | 2 | Abuse: Neglect | ||
| 4/30/2025 | 00398969-AP-369783 | Failed to intervene when resident's condition changed | 3 | Abuse: Neglect | ||
| 3/30/2025 | 00392160-AP-343203 | Failed to protect resident from physical abuse | 2 | Abuse: Neglect | ||
| 8/26/2024 | 00351013-AP-301355 | Failed to provide safe environment | 3 | Abuse: Neglect | ||
| 8/8/2024 | 00347792-AP-298130 | Failed to provide safe environment | 2 | Abuse: Neglect | ||
| 8/8/2024 | 00348018-AP-298332 | Failed to provide safe environment | 2 | Abuse: Neglect |
Records that are highlighted and show the icon, occurred under the current provider owner.
| Date | Report number Report number | Allegation | Level | Type | Actions | |
|---|---|---|---|---|---|---|
| 10/9/2025 | 00431560-AP-383372 | Failed to provide safe environment | 2 | Licensing Violation | ||
| 10/9/2025 | CALMS - 00096105 | Failed to use an ABST | 2 | Licensing Violation | ||
| 10/9/2025 | CALMS - 00096108 | Failed to maintain a safe physical environment | 3 | Licensing Violation | ||
| 9/17/2025 | CALMS - 00096873 | Failed to provide safe environment | 2 | Licensing Violation | ||
| 9/17/2025 | CALMS - 00096874 | Failed to use an ABST | 2 | Licensing Violation | ||
| 6/1/2025 | CALMS - 00087511 | Failed to update staffing plan based on ABST | 2 | Licensing Violation | ||
| 6/1/2025 | CALMS - 00087513 | Failed to properly plan care | 2 | Licensing Violation | ||
| 8/27/2024 | 00351036-AP-301360 | Failed to protect resident from physical abuse | 2 | Licensing Violation | ||
| 5/18/2024 | 00332108-AP-283336 | Failed to address resident's behavior | 2 | Licensing Violation | ||
| 11/1/2022 | CALMS - 00034393 | Failed to submit timely or adequate staffing documentation | 2 | Licensing Violation |
Records that are highlighted and show the icon, occurred under the current provider owner.
| Sanction Sanction | Allegation | Type | Effective date | End date | Actions | |
|---|---|---|---|---|---|---|
| RCFCD25-01056 | Failed to provide safe environment | License Condition | 9/19/2025 | 10/24/2025 | ||
| RCFCD25-00595 | Failed to provide safe environment | License Condition | 6/5/2025 | 6/24/2025 | ||
| RCFCD22-01761 | Failed to meet the scheduled and unscheduled needs of residents | License Condition | 12/2/2022 | 7/11/2024 | ||
| RCFCD22-01761 | Failed to use an ABST | License Condition | 12/2/2022 | 7/11/2024 |
The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.
Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.
Each year, assisted living and residential care facilities must report information on:
- Retention of direct care staff
- Compliance with staff training requirements
- Number of resident falls that result in injury
- Incidence of use of antipsychotic medications for non-standard purposes
- Results of an annual resident satisfaction survey conducted by an independent entity