Provider Details - Gateway Living | Licensed Long-Term Care Settings Search

Gateway Living

611 N CLOVERLEAF LOOP
Springfield, OR 97477

(541) 744-9817

Administrator name: JESSICA KNOX

ID: 5MA042
Status: Open
Type: Residential Care Facility
Licensed beds: 123
Accepts Medicaid: Yes
Memory Care: Yes

Owner: Gateway Assisted Living, Inc.

Owner since: 3/3/2000

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

Review Consumer Statements

This tab displays five years of inspection history. For inspection information older than five years, please visit ODHS Records Request .
To learn more about inspections see: Provider Information

Records that are highlighted and show the icon, occurred under the current provider owner.

Inspections
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
2/23/2026	KIT009419	Kitchen	2
2/13/2025	KIT002465	Kitchen	2
2/5/2025	K620	Complaint Investig.	1
4/16/2024	2CHI	Complaint Investig.	2
2/20/2024	O8OY	State Licensure	0
11/15/2023	WVDN	Validation	27
1/10/2023	L51M	State Licensure	2

7 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Abuse violations
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to administer medication as ordered Failed to follow care plan Failed to maintain functional door alarm or call system Failed to properly plan care Failed to protect resident from financial exploitation Failed to protect resident from inappropriate sexual contact Failed to protect resident from rough treatment Failed to protect resident from verbal abuse Failed to provide a safe medication administration system Failed to provide appropriate skin care Failed to provide safe environment	Level Level Between And	Type Type Abuse: Financial abuse Abuse: Neglect Abuse: Physical Abuse Abuse: Verbal/Mental abuse
4/3/2024	00323290-AP-274940	Failed to properly plan care	3	Abuse: Neglect
7/10/2022	00213952-AP-173250	Failed to provide a safe medication administration system	2	Abuse: Neglect
9/23/2019	00050376AP-035022	Failed to protect resident from verbal abuse	3	Abuse: Verbal/Mental abuse
10/30/2018	ES180970	Failed to protect resident from financial exploitation	2	Abuse: Financial abuse
2/10/2018	ES186179	Failed to administer medication as ordered	2	Abuse: Neglect
9/5/2017	ES173360	Failed to provide a safe medication administration system	2	Abuse: Neglect
3/28/2017	ES170514	Failed to provide appropriate skin care	2	Abuse: Neglect
2/10/2017	ES179706	Failed to protect resident from rough treatment	2	Abuse: Physical Abuse
1/9/2017	ES170289	Failed to provide safe environment	2	Abuse: Financial abuse
8/15/2016	ES167163	Failed to address resident's behavior	2	Abuse: Neglect

19 records found | Page 1 of 2

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Licensing violations
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to administer medication as ordered Failed to administer ordered medication Failed to answer call light in a timely manner Failed to comply with nursing delegation requirement Failed to control pests Failed to follow care plan Failed to have medication available Failed to notify family of suspected abuse Failed to properly plan care Failed to protect resident from financial exploitation Failed to provide a safe medication administration system Failed to provide safe environment Failed to provide service Failed to use an ABST	Level Level Between And	Type Type Licensing Violation
6/23/2026	CALMS - 00119456	Failed to notify family of suspected abuse	2	Licensing Violation
6/13/2026	CALMS - 00119455	Failed to provide service	2	Licensing Violation
6/13/2026	CALMS - 00119453	Failed to provide service	2	Licensing Violation
2/24/2026	00460114-AP-412393	Failed to protect resident from financial exploitation	2	Licensing Violation
12/14/2025	CALMS - 00096774	Failed to use an ABST	2	Licensing Violation
7/11/2025	00413594-AP-364773	Failed to provide safe environment	2	Licensing Violation
8/6/2024	OR0005308300	Failed to provide a safe medication administration system	2	Licensing Violation
5/22/2024	00332939-AP-284094	Failed to provide safe environment	2	Licensing Violation
3/15/2024	OR0004913200	Failed to comply with nursing delegation requirement	2	Licensing Violation
12/7/2023	00300806-AP-254089	Failed to administer medication as ordered	2	Licensing Violation

46 records found | Page 1 of 5

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Records that are highlighted and show the icon, occurred under the current provider owner.

Regulatory actions
	Sanction Sanction	Allegation Allegation Failed to use an ABST	Type Type License Condition	Effective date Effective date From To	End date End date From To	Actions
	RCFCD23-01614	Failed to use an ABST	License Condition	1/19/2024	8/20/2024

1 record found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Gateway Living

About these reports

Annual reporting requirements

Available reports

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