Provider Details - Mckenzie Manor Memory Care | Licensed Long-Term Care Settings Search

Mckenzie Manor Memory Care

360 W 28TH AVE
Eugene, OR 97405

(541) 683-3618
shogan@sapphirehealthservices.com

Administrator name: SHERRY HOGAN

ID: 5MA106
Status: Open
Type: Residential Care Facility
Licensed beds: 65
Accepts Medicaid: Yes
Memory Care: Yes

Owner: Sapphire At Mckenzie Manor, LLC.

360 W 28TH AVE.
Eugene, OR 97405

(503) 446-2877

Owner since: 11/1/2021

If you have questions about this provider or its inspection and compliance history, please contact the provider at the phone number listed above.

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Licensing inspections evaluate a provider’s compliance with rules and laws. Licensing surveyors look at a variety of factors, including quality of care and services provided, as well as the condition of the provider’s physical structure, equipment, staffing levels, policies, procedures and finances. Under federal requirements, nursing facilities receive recertification inspections and inspections following a complaint investigation. The inspections represent a snapshot of the provider’s compliance with regulatory requirements at the time the inspection took place.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Mckenzie Manor Memory Care
Date Date From To	Event ID	Inspection type(s) Inspection type(s)	Deficiencies cited Deficiencies cited Between And
2/25/2026	KIT009691	Kitchen	2
8/28/2024	KD47	Complaint Investig.	1
4/4/2024	QTB8	State Licensure	0
6/23/2023	6GHY	State Licensure	0
5/2/2022	H0ZE	Validation	11

5 records found

This list shows confirmed (substantiated) instances of abuse from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed. To learn more about abuse definitions, see: Definitions of Abuse

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Mckenzie Manor Memory Care
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to adequately care plan related to falls Failed to assist with ambulation or mobility Failed to assure adequate supply or equipment Failed to assure timely medical treatment Failed to care plan in accordance with assessment Failed to follow care plan Failed to intervene when resident's condition changed Failed to properly plan care Failed to protect resident from financial exploitation Failed to protect resident from inappropriate sexual contact Failed to protect resident from mental or emotional abuse Failed to protect resident from rough treatment Failed to provide a safe medication administration system Failed to provide infection control Failed to provide oversight and monitoring of change of condition Failed to provide safe environment Failed to provide service	Level Level Between And	Type Type Abuse: Financial abuse Abuse: Neglect Abuse: Physical Abuse Abuse: Sexual abuse
1/24/2024	00309057-AP-261782	Failed to follow care plan	2	Abuse: Neglect
11/19/2023	00297773-AP-251338	Failed to provide safe environment	2	Abuse: Neglect
4/16/2023	00257844-AP-213179	Failed to provide safe environment	2	Abuse: Neglect
2/22/2023	00249111-AP-204920	Failed to properly plan care	3	Abuse: Neglect
10/30/2022	00229628-AP-187671	Failed to provide safe environment	2	Abuse: Neglect
9/7/2022	00220037-AP-178884	Failed to provide safe environment	2	Abuse: Neglect
9/7/2022	00220038-AP-178885	Failed to provide safe environment	2	Abuse: Neglect
9/7/2022	00220052-AP-178896	Failed to provide safe environment	2	Abuse: Neglect
9/6/2022	00220030-AP-178877	Failed to provide safe environment	2	Abuse: Neglect
9/6/2022	00220031-AP-178879	Failed to provide safe environment	2	Abuse: Neglect

78 records found | Page 1 of 8

This list shows confirmed (substantiated) licensing violations from 2010 onward. Open investigations and complaints that are being appealed by the provider are not listed.

Records that are highlighted and show the icon, occurred under the current provider owner.

Provider Details - Mckenzie Manor Memory Care
Date Date From To	Report number Report number	Allegation Allegation Failed to address resident's behavior Failed to assure adequate food supply Failed to assure resident rights Failed to assure resident was safe Failed to assure timely medical treatment Failed to follow care plan Failed to intervene when resident's condition changed Failed to investigate injury of unknown origin to rule out abuse Failed to properly plan care Failed to protect resident from financial exploitation Failed to provide a safe medication administration system Failed to provide appropriate housekeeping services Failed to provide safe environment Failed to provide service Failed to use an ABST	Level Level Between And	Type Type Licensing Violation
6/1/2023	00266600-AP-221543	Failed to protect resident from financial exploitation	2	Licensing Violation
1/20/2023	OR0003994900	Failed to use an ABST	2	Licensing Violation
9/3/2019	CO19469	Failed to provide safe environment	3	Licensing Violation
12/21/2018	OR0001684500	Failed to provide service	1	Licensing Violation
1/8/2018	ES185442	Failed to provide safe environment	2	Licensing Violation
11/22/2017	CO17684	Failed to properly plan care	4	Licensing Violation
9/11/2017	ES173467	Failed to provide safe environment	2	Licensing Violation
9/1/2017	ES173289	Failed to provide safe environment	2	Licensing Violation
8/30/2017	ES173258	Failed to provide safe environment	2	Licensing Violation
7/23/2017	ES172632	Failed to provide safe environment	2	Licensing Violation

53 records found | Page 1 of 6

Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license. This section of the website currently displays only license conditions dating back to 2010 and no other types of regulatory action. Additional records will be added over time as resources allow.

Provider Details - Mckenzie Manor Memory Care
	Sanction Sanction	Allegation Allegation	Type Type	Effective date Effective date From To	End date End date From To	Actions
No Results Found

0 records found

The Oregon Department of Human Services publishes annual reports about assisted living and residential care facilities, including those with memory care endorsements. The reports show how facilities are doing in areas like staffing, safety, and resident experience.

Facilities submit this information once each year using an online reporting tool. The results reflect how each facility operated during that year. The information is self-reported by facilities and is not independently audited by the department. This means the reports show what facilities report about their own performance.

Each year, assisted living and residential care facilities must report information on:

Retention of direct care staff
Compliance with staff training requirements
Number of resident falls that result in injury
Incidence of use of antipsychotic medications for non-standard purposes
Results of an annual resident satisfaction survey conducted by an independent entity

Facilities submit this information electronically each year. Reporting began in 2020. Instructions and definitions are updated annually and published on the Residential Care Quality Metrics Program web page

Provider Details - Mckenzie Manor Memory Care

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Provider Details - Mckenzie Manor Memory Care

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